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dominic dominic Posted on Mar 14, 2019
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Paper jam keeps popping up when trying to do print out even though the jammed paper has been removed. How I rectify this issue on a HP officejet pro 8730

1 Answer

Marvin

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  • HP Master 85,242 Answers
  • Posted on Mar 15, 2019
Marvin
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There still must be a small scrap of paper in the printer.

5 Related Answers

Anonymous

  • 161 Answers
  • Posted on Oct 04, 2007

SOURCE: Paper Jam 2

Most probably you took a paper sensor out of position when removing the first jams. In your unit, the paper sensors are connected to the main board or power supply board. If the equipment is under warranty, any authorized service center will gladly replace it for free.

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Anonymous

  • Posted on Apr 01, 2008

SOURCE: hp officejet 6210 won't print

Perform the following steps:


a) Turn the printer on.
b) Open the printer’s top cover.
c) After the print cartridges have moved to the center/home position of the printer, unplug the printer’s power cord from the electrical outlet.
d) Remove the print cartridges.
e) Using a dry, lint-free, clean cloth, wipe the print cartridge contacts, from the top to the bottom
f) The contacts inside the printer may also require cleaning. Using a dry, lint-free, clean cloth, gently wipe the contacts, from the top to the bottom
g) Plug the printer's power cord into the electrical outlet.


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.


Now, perform the following:


1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

Anonymous

  • 404 Answers
  • Posted on Oct 11, 2009

SOURCE: HP Officejet Pro 8500 has a paper jam. Can't get

Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:

Paper Jam' Message Displays on the All-in-One

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Carriage Jam' Message Displays on the Control Panel Display

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Anonymous

  • 1 Answer
  • Posted on Jan 04, 2010

SOURCE: The Hp officejet 6310 all-in-one will print

problem fix

Anonymous

  • 1 Answer
  • Posted on Jul 02, 2010

SOURCE: HP Officejet Pro 8500 printer message "Paper jam"

An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

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Screen reads paper jam even though there never was a paper jammed. I tried turning the printer off and on but the same message still appears. Also the cancel ! keeps flashing even though I cancelled the...

Hello Sande.
Try cancelling the printer job via the control panel in Windows.
Also open covers, including the top flatbed half, to view the paper path.
There may still be a stray piece stuck in there somewhere.
Does this help?
Clive.
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I keep getting a printer jam error for the hp officejet 8500 wireless, no paper jam, have done everything HP suggests and still won't work. Can anyone suggest what to do other than buy a new printer?

Hi
This is a coomon problem with the printer the best thing to do is call HP and advise them of the issue. I recently had a customer who did this and even know it was out of warranty they replaced the printer.

Thanks

Daniel

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Photo Paper keeps jamming

It's the top rollers, the paper is too slick to get through them. I'm using HP photo paper, in an HP printer. It needs to do a 180, but gets jammed right where it prints, so the paper never makes it to the ink. It's an engineering problem by HP. I suggest putting a rough surface on the top edge of the photo paper, something removable but rough enough for the printer to pull the photo paper through.
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HP Officejet Pro 8500 printer message "Paper jam"

An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
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Paper Jam HP OfficeJet 8500

etechrepair.jpg Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.
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Hp printers continue to jam

Print a self-test report Use the following steps to print a self-test report.
  1. Load plain white paper in the input tray.
  2. Press Setup , and then press 2 . The Print Report menu displays.
  3. Press 1 to select and print a Self-Test Report .
IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue. Solution one: Clear the paper jam Follow these steps in the order presented to resolve the paper jam. Step one: Remove loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism
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