You should verify if the remote has failed. Contact the support for Vizio, or ask your dealer where you can buy original replacement accessories.
Visio Tech Support:
http://www.vizio.com/support.aspx?id=1586
Most of the time, we've seen the remote fail. Sometimes we are able to service the remote. Sometimes, the IR LED and or the crystal fails in the remotes. If it is more than this, it is impossible to have internal service parts for most remotes. It takes service experience to be able to change these parts.
On rare occasions the IR remote sensor and remote processor area in the set can have a failure. It is best to try another remote to verify this before sending the set for service.
The most common causes of failure of a remote controller is dropping, rough handling, getting food and drink inside, or putting the batteries in backwards.
Jerry G.
×