We would like to know what you can do to help with this problem. The chair had heat and massage neither is working now.
In the UK the chair should be fit for purpose for at least a year. Most consumer items come with a year warranty.
Your first point of call should be the place where you purchased the chair, take along with your proof of purchase. Explain that it should last for more than a year.
If they do not want to help, ask for the manufacturer's contact details.
So you should write, (recorded delivery/email) to the manufacturer and ask for the chair to be replaced.
If you truly love the chair and get no response from the manufacturer, consider hiring an electrician to take fix at the chair for a fixed price.
Testimonial: "thanks but we are in the US and can not get in touch with the manufacturer???"
SOURCE: where can I purchase a plug in outlet chord (power chord) for the osim medic 380 massage chair
If you are looking for the male end that plugs into the wall, you can use any 3 prong plug made for 120VAc. Just cut off the old one and connect wires to the new one. Black wire to brass terminal (if not brass or color coded, the smaller blade), white wire to silver terminal (no coding, larger blade) Green wire to green ground terminal. Secure in plug and you're goo to go. If you need to replace the plug on the unit itself if it has one or if its hard wired (usually is) you may need to disassemble that part to replace or reattach the cord.
SOURCE: Where can i purchase a power cord for my air med massage chair 8000?
Hello, Joanne -
Apparently a company named Daiwa manufactures AirMed brand massage chairs.
This is the link to the Daiwa Contact Us web page, where you will find the Customer Service number to call:
http://www.daiwamassage.com/contact
I believe Daiwa is the best source for supplier a power cord for your chair.
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