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Lisa Elsass Posted on Mar 07, 2019

NEC 22 phone system with 4 incoming lines, lines 1 through 3 are voice lines, line 4 is a fax/internet line. Would like to program so line 4 does not ring for incoming fax call.

5 Related Answers

Anonymous

  • 317 Answers
  • Posted on Aug 07, 2007

SOURCE: receiving incoming faxes

# Press the button to enter Fax mode. # Press

. # Press the right or left arrow button to select [Receive mode settings], then press the button. # Press the up or down arrow to select the receive mode that best suits your needs(you probably want "FAX ONLY" When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only), then press . # Press repeatedly to return to fax standby mode.

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Anonymous

  • 16 Answers
  • Posted on Jan 01, 2009

SOURCE: need to program extension to ring on incoming calls

Professional Level 1 programming to make a phone ring on incoming calls:  1. On the phone you want to change ringing, press <FNC> - 4 and the screen will show the port number and the station number. If it doesnt have a display, borrow one and plug it into the cord that is attached to the wall, then do this. The port number is needed since all station programming is port based.
2. From ext. 10 or 11 (or whatever the extension numbers are for ports 01 and 02 are), with the phone idle press ,<FNC>, <HOLD>, #,0,*. The screen should show "PROGRAM MODE".
3. Press Line Key 4, which is the 4th button across the top. Dial "15", screen should show "01 / 15: 12345678" if you're in the right place. In this mode, the * key moves the cursor right, and the # key moves the cursor left. The first two digits are the port you're programming, the next field is the program code, "15"in our case, which is Daytime Ringing, and the last field is the data setting for this port.
4. Move the cursor to the left so you can change the port field to the port number you found in step 1. After changing the port number, move the cursor back to the right to the data field, and press the digits corresponding the the line number you want to ring, e.g. for line 1 press "1", for line 4 press "4". Each digit pressed in this field is a toggle, so if you press "1" when the digit "1" is already displayed, you will turn off ringing. 
5. Verify that the display settings are correct. For example, if you want port 04 to ring in day mode on lines 3, 4 and 5, the display should show "04 / 15:   345    ". If all is correct press <TRF>, and note that the screen advances to the next port automatically.
6. You can change Night Mode ringing by setting the program code field to "16" instead of "15", then the same procedures apply.
7. When all changes are completed, press <SPKR> to exit program mode (or lift handset and hang up).
Good luck!

Anonymous

  • 211 Answers
  • Posted on Mar 21, 2009

SOURCE: line 4 doesn't ring in coming call

The way 4 line phones work is that you need 4 lines on every jack that is connected to your phone.
You see the light probably because one of the phones has line conected and you see line appearance.

A

Anonymous

  • Posted on May 28, 2009

SOURCE: Stop ringing at main phones when outside calls come in.

Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
then enter your extension number 2 times. So if you are extension 20, do this:
Feature11-20-20
see if that does it.

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Aug 21, 2009

SOURCE: 1 lines is ringing & another is not ringing

Somewhere you should have a programming and operating manual for your phone system. Typically in a Panasonic you turn on CALL WAITING for both Intercom and Outside lines via a code you dial at each phone on the intercom (7311# 7321# for a TA).

This is assuming that the lines are already programmed to ring at the phone.

Carl

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1answer

We went to a roll over system on our phone lines and now we cannot receive faxes. We can send them though.

Your roll over system is sending calls to the first line in the sequence and it does not differentiate between voice and fax. You will have to change the roll over so it does not send calls to your fax line. Your internal phone system may still use the fax line for outgoing faxes and voice calls but incoming fax calls have to be sent to the line the fax is on.

~Greg
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Can't send or recive Faxes

Try resetting the machine to it's defualt settings.
2helpful
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What is answer mode?

The answer mode determines whether the HP Fax answers incoming calls or not.

Different answer modes are :

* Fax

The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

* FaxTel (unit with handset model only)

The HP Fax automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call. The incoming voice call will need to be answered using the attached handset.

NOTE: If the HP Fax determines the call is a voice call, only the HP Fax will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones.

* Tel

The HP Fax will not automatically answer calls. Faxes will need to be received manually.

* AnswerMachine

The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, it will receive the fax.
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I have 1 phone line that is shared with my all-in-one fax, therefore, we are using the phone/fax in DRPD mode but I am unable to receive incoming faxes. The fax machine is a Samsung SCX-4521F.

I would get a line sharing device. That device will be able to establish wether the inbound call is a fax or voice call, and route it accordingly.
1helpful
1answer

What do I buy to use 2line phone and separate fax?

You can buy a 2 line phone, but to use the fax/dsl line for voice, you will also need a line sharing device.

"The stick" is a good brand....

All it does is recognize if an incoming call is a fax or a voice call. If fax it would go to a fax port on the stick. If voice, it comes out the voice port which you can call on.

The same rules apply to this line....if something is using it, the next call will get busy......But now you could have the phone company "Hunt" your line 1 to line 2 (fax/dsl) if line 1 is busy.......hence...2 incoming lines....
0helpful
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DND causing line to go busy when on call for new incoming callers

Please contact your local NEC dealer and have them program the phone to go to voicemail when in DND or when Busy
8helpful
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I have a NEC ETW 16DC-2 phone that does not ring with calls

The telephone instrument you have can be used on the NEC Electra Professional Level I, and the Level II systems (and under some conditions the NEAX 2000 series). Codes for features are somewhat different based on the system. It is possible that your phone is in "Do-Not-Disturb" if other phones on your system actually ring when they are called via the intercom (on the Level I and Level II systems, initial intercom ring is a system wide setting). The cancel DND code is: Level I system: with telephone idle, press <FNC>, dial 60, press <FNC>. Level II system: with telephone idle, press <FNC>, dial 69, press <FNC>.
It is also possible that your ring volume is very low. To adjust, press <SPKR>, dial 601, then adjust volume using the up/down keys at the bottom of the phone (press <SPKR> when finished. If your system is programmed to access an outside line when you press <SPKR>, you will need to press the <INTERCOM> button first.)
If your system is set for voice intercom, people calling your phone can make it ring by dialing a "1" after your intercom number.
If you do all this and your phone still won't ring on incoming calls, let me know and we'll have to go into system programming to correct it.
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NEC Electra Professional Level I Upgrade

The NEC Electra Professional Level 1 has a maximum CO line capacity of 8 in any configuration. If you need more outside phone lines, you will need a different system. If you need to limit cost as much as possible, the cheapest avenue would be to upgrade to a used Electra Professional Level II. That way you can still use the same telephone instruments, but ALL cabinet hardware would be different. Also, you can only get to 8 outside lines if you have software level 3.00 or higher by using the COI-C(2A)-10 card. To verify which software version you have, I think you press FNC(3) on sta. 10 ( or the first station in the system). If that doesn't work, let me know, and we can access the system program to verify version number.
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System Programming, Busy No Answer on an analog fax extension

Programm those 2 extension in memoru 4-14 and 4-15. So when
one is busy rolls over to the second one.
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Call will not Transfer to Voice Mail

Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?
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