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Please give me contact to complain about Samsung washing machine. Re

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Anonymous

  • 1932 Answers
  • Posted on Sep 02, 2010

SOURCE: Sir, My name is krishnaveni. I

Hi,
Please call the customer care again and inform them and give your complaint number to them Or As this is a brand new machine contact the dealer from whom you got the washing machine.They will contact the service people and will get them to do the repair.
thank You

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My samsung wa80g5dip/xfa give OE error immediately when plugged in and IE error when switched on. Checked wires replaced pressure switch and cleaned the drum, drain pipes, pump and all the contacts.

Samsung washer OE code indicates an overflow problem. Too much washing powder or washing liquid may have been added.

If interested you can read more here (Samsung error code OE is explained at the bottom of the article): https://www.justfixed.co.uk/samsung-washing-machine-error-codes/

Dave, Just Fixed
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I've got a samsung top loader washing machine, it's giving me a DE error code. The door is closed and the message only comes when it's about time to spin

DE = Door Error
• Check the Door-Lock SW terminal connections and contacts.
• Bring the probe of tester into contact with two terminals of Door-Lock SW.[dE Error]

What Samsung is attempting to say is: check the door lock assembly, your machine will not spin if it "thinks" the door is open...
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HI HI I have a WA80G5 washing machine recently after every wash it is giving a message to check filter irrespective that I had just cleaned it, please suggest what can we do

It is probably complaining about air movement. The vent hose may be pinched, or its outlet outside the house blocked or a critter found a nice place to sleep or perhaps a sock got into the air stream after the filter somehow. or the "fan" is not working quite right. It might also be a sensor problem that it giving wrong information to the "brain".
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Samsung wd9652c8w washing machine tub bearing nos?

Hi Purnachandra.
If you intend doing a repair job yourself you probably only need to contact the distributor of Samsung parts and ask for the individual parts by name.
You should also consider replacing the shaft which is attached to the inner drum. This can become damaged and will not give a good seal..
Try Googling your model number for a parts distributor in your area.
Good luck.
Nomess
25623483-ofk55vje2k0c31sm1uxdwz1i-4-0.jpg
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Hi, I have bought Electrolux Washing Machine in April 2011. I have registed my complain regarding washing machine is not working and found Motor needs to be replace before one month. I have called...

Hi 'viral54' from retired Englishman in SW France,

Please do not take this the wrong way but you appear to have the wrong idea of for what FixYa is here. Members on Fixya are not 'affiliated' to, or representative of, any manufacturer at all, just using their experience gained probably over many years. Also we are not a complaints department at all, although I can understand you needing to vent your feelings- I would too! We are just ordinary guys and gals, probably at home and from all over the world, with experience of addressing problems and giving guidance for free on the web.

So- there is nothing 'FixYa' would, or could, be in a position to do anything about it, sorry.
What I would suggest is that you keep complaining DIRECT to the manufacturer or contact the vendor to see if it can help you.
Sorry again.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.
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Clothes stretched in washing machine, new machine temp 40 spin 1600

Hi Hilary from retired Englishman in SW France,

Please do not take this the wrong way but you appear to have the wrong idea of for what the FixYa forum is here. It is just made up of ordinary guys and gals, probably at home and from all over the world, with experience of addressing mechanical/electrical washing machine problems and giving guidance about them for free on the web.
Also members on Fixya are not 'affiliated' to, or representative of, any manufacturer at all, just using their experience gained probably over many years.

If you have washed the clothes in accordance with the labels on them what I would suggest is that you complain DIRECT to your vendor first or contact the manufacturer to see if either can help you.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.
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Manual missing when purchased ,a new washing machine WME8227W

You can download this manual here:

http://www.beko.co.uk/manuals/wme8227.pdf

I would also contact the seller and complain that the manual was missing.
Ask them to post you a hardcopy.
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Our front loading washing machine washer got damaged (pen drive got stuck). We complained in July.The machine continued to wash well for another one month. The samsung Customer care staff came on 24/8/10...

Well, if parts are not available, there is little that you can do with that machine. You can try non Samsung, like independent appliance stores, they have parts, often.
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Sir, My name is krishnaveni. I brought a samsung washing machine on 07.07.10. It was repaired on 21.07.10. I complained to customercare then service man come and cure it. Then after 18.08.10 on that...

Hi,
Please call the customer care again and inform them and give your complaint number to them Or As this is a brand new machine contact the dealer from whom you got the washing machine.They will contact the service people and will get them to do the repair.
thank You
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