Jabra BT500 Charging problem

I just had this same problem. I solved it by turning the iPhone Bluetooth off and then back on, after which the pairing (with passcode 0000) worked properly and so does the headset.

Hi,
1. Turn headset off. Press and hold until solid light comes on.
2. Activate Bluetooth on your phone.
3. Search for Bluetooth devices and select Jabra BT500.
4. Press ‘OK’ on the phone ,If the phone asks for a PIN then confirm with PIN code 0000 (4 zeros)


Thank You

When powered up and in "talk" mode (during a call) hold the volume up and down "bumps" simultaneously. This engages/disengages the headset's mute function.... Hope this helps...

When you pair the bluetooth headset default passkey (PIN) should be used as "0000" (4 zeros). for further info you can check the user manual as I attached the link below
http://www.jabra.com/sites/Jabra/GNimages/Products/WirelessHeadset/BT500/Documents/UM/BT500_UM_NA_EN_480.pdf

Good Luck

yeah charge it for 14 hours......and then hold the pair and call at the same time... then repeat the pairing process

I have the same problem. The lights are on, it's paired, and my caller can hear me. but I cannot hear the beep from pressing buttons on the jabra, nor can I hear anything from the phone.

If you can try a different charger, try that. try charging with USB cable if not. Try your charger on another headset if you can. I think the charger is the problem. If no change every way, here is the link to the user manual if you need it; http://www.jabra.com/Sites/Jabra/NA-US/pages/SupportProduct.aspx?productid=3c063d26-e62b-4b4d-9613-c10134a79cf3 Page 7 has the toll-free tech helpline which is probably worth a check in case they have any ideas before opening it up. If still no luck, and you want to open it up, first thing to look for is the battery. check any connectors are on properly. try charging for a while and see if battery gets warm/hot/no change. See if there are any technical specifications or part numbers written on the battery and I can get more info to see if it can be checked and if it is worth replacing. If you have any trouble identifying the battery, try posting back a photo of the inside and we will see what we can do. Hope this helps :)

the pin number is 0000, press and hold button until the light stays on to pair with your phone.

I had a very similar problem. Your headset is most likely defective. Call Jabra at Jabra.com and they'll replace it for you if you still have the receipt where you bought it from.