How do I fix a service error 335.64 tray 3 on a Lexmark ms811 printer?

It is set up in the Printing Menu -- http://www.manualslib.com/manual/479412/Lexmark-Ms810.html?page=231#manual

Hi. It's most likely a driver issue. If you look through the driver settings, you will probably find an option for turning separation pages on and off. If you can't find the setting in the driver, look for it in the printers setup menu.

Good luck..

If job prints from the wrong tray or on the wrong paper or specialty media, this is an indication that the operator panel menu settings do not match the media loaded in the tray.

Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray.

For further assistance, please contact Lexmark Technical Support

Lexmark T630 241 paper jam message - Indicates a paper jam from the pull down manual feed tray.

If you check to make sure and small fragments of paper are not hindering the operation of the switch. The switch is located on the left side of the tray and will be spring loaded. The switch should move freely without binding. Make sure no toner or dust is on the optical sensor assembly. See Diagram for location.

If the switch seems OK and the printer still reports an error, the printer will require professional care.

Most of the time it's an option that's causing the problem, i.e. output option, tray 2, tray 3, etc. Remove all options then power cycle the printer. If error disappears, reinstall the options one at a time. If all else fails, issue might be with the system board which requires a service call.

Here's a link to the Lexmark website to guide you on what to do when having that error on the printer. http://bit.ly/9dXHBa. Read the article and follow the instructions carefully. Hope this helps but if after following everything in the article and still having the same problem, your printer may need service. If that's the case, contact Lexmark at 1-800-LEXMARK(1-800-539-6275).

try changing feed rollers in tray. To test or temporary fix remove the rubber tires and flip them inside out, then reinstall.

24X Paper Jam message displays, Paper jammed over the Pass
Thru Sensor. (The printer displays the value of X for the paper tray
where the error occurs. Example: 241 is a Paper Jam Tray 1)

That is a quote directly from the service manual. You have a paper jam, or some tiny bits of paper stuck over the pass thru sensor. Remove debris and clean out to fix your problem.

Thanks and please take a moment to rate as fixya.

If this is the first time you have seen this error, do the following:

1. Power off the printer.
2. Remove all installed paper trays.
3. Make sure the paper is loaded correctly in each tray. If it is not, reload the paper into that tray.
4. Look up into the printer where the paper tray slides in and out. Check the feed (autocompensator) assembly for any damage.
5. If everything is fine, reinstall the tray and power on the printer.
6. Try printing a few print jobs.
7. If the error does not return, continue using the printer as before. Keep an eye on it for the next few days. If the error does not return, it may have been an isolated incident.
8. If the error returns just as soon as you power on the printer or when you try to print again, you will need to find out which paper tray/paper source is causing the problem.

• If the printer has only the one integrated paper tray, the problem will be with either the tray 1 pick arm/autocompensator assembly or the printer's engine/system board.
  
• If the printer has more than one paper tray installed, try printing from each paper tray one at a time. The best way to do this is to have all of the paper trays empty and then proceed as follows:
  
1. Put paper in tray 1 only.
2. Print from tray 1.
3. If tray 1 works fine, empty tray 1 and put paper in tray 2 and so on until you encounter the error message.
4. If you receive the error when printing from one particular tray, power off the printer to clear the error.
5. Power the printer back on.
6. Skip the faulty paper feed slot and move on to the next one (if another one is present). If you can print from all but one of the paper trays, this is the source of the problem.
   
   If you have extra paper trays/drawer units installed and the error occurs from only one particular source, there are some things you can do as a temporary fix.
   
• If the error is occurring from an OPTIONAL paper drawer/source, power off the printer and remove the defective drawer from the printer. You will then need to set up the printer to print from a different tray. For information on removing an optional drawer, click here.
• If the error is occurring from the integrated paper tray (tray 1) AND you have optional paper trays installed, take all of the paper out of tray 1 but leave tray 1 installed. Set up the printer to print from one of the other paper tray sources (tray 2, tray 3, multi-purpose feeder, etc.).
7. And if your getting the same error then you need to get it serviced...
   

920 Fuser Error
Indicates that the fuser is below temperature when printing


Do a Fuser Service Check