Question about Carrier XHB123D X/Y Series Heat/Cool Air Conditioner

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First time using the AC. Won't go on. Heater works.

Carrier Infinity model #24ANA1. Thermostat model goes w/ system. Says: "Curtailment Active." Fan on auto, Cool. Temp set lower than ambient temp. Fan in house works, but fan outside won't turn on. First time using AC. Brand new as of Oct. 08. Furnace works fine. Breakers are on.

Steaming in Baltimore!

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Lower temp setting lower then outside temp should work

Posted on Aug 06, 2009

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Lights blinking


The best information you could get is from Carrier. Here's their website:

http://www.carrier.com/homecomfort/en/us/for-owners/

There is a toll free number to call 1-800-Carrier (1-800-227-7437)

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Sounds like the thermostat may be wired wrong. From what you describe, the igniter element is coming on, as though you are calling for heating. Do you allow the ignitor to keep going and see if the gas fires off, or are you seeing this and shutting down the system immediately?

If you had the t-stat changed recently, or this is a new system, contact the installing contractor. It may be under warranty.

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