SOURCE: Whirlpool side-by-side refrigerator ice dispenser
First pull out the ice bucket and close the door. Set for cubed ice. Press the button for ice to come out and listen for a loud clunk noise. That is the sound of the solenoid. You can open the door, hold the light switch and press the button and watch for the solenoid moving up and down. Solenoid is at the back of the freezer in a little square opening where the rod on the ice bucket goes into. If that solenoid is moving ok then put the bucket back in while the solenoid is in the down position and cubes should work. If solenoid is not working then it will need to be replaced. Let me know what you find.
SOURCE: GE profile performance tfx30ppz ice dispenser not working
Had the same problem. The water line from the valve to the ice maker was cracked due to heat from the compressor.
SOURCE: Replacing the Ice dispenser motor on Kenmore elite refrigerator?
There is a small door under neath ice maker shelf (literally) w/ 2 small screws that keep it in place,or a button that can release ice maker on the rt. side of machine. Good luck!!
Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.
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