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Jonathan Hardisty Posted on Feb 21, 2019
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HP 4050TN paper jam. Feeder mechanism is 100% as it doesn't jam when tested without the cartridge, it only jams with the cartridge tried 3.

Jams just by the metal flap with the little light blue handle on the right by the cartridge cog and crumples the latter half.

1 Answer

Leroy Elliott

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  • HP Master 425 Answers
  • Posted on Apr 22, 2019
Leroy Elliott
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Mark the drum with a magic marker to ensure that the drum is turning.

5 Related Answers

Anonymous

  • 29 Answers
  • Posted on Mar 02, 2008

SOURCE: canon pixma mp 160

don't know if it's the same problem i had but its maybe worth a try. My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print.
Yesterday someone replied to my problem, i tried it this morning and its fixed 1st time.
Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through! and hey presto it worked for me, everything printing fine now

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Anonymous

  • 1 Answer
  • Posted on Feb 06, 2009

SOURCE: Document Feeder jams

I got adventurous and removed the screws holding the document feeder. I then used a can of air and blew into the gears and then reassembled the feeder. It works perfectly.

Anonymous

  • 1 Answer
  • Posted on Mar 19, 2009

SOURCE: PAPER JAM

The problem sounds like your rollers have lost their grip. Remove the paper tray and tip the printer up. Push the red lever on the left of the printer down and you will see the feed mechanism with two wheels. Remove the rubbers on the wheels and turn them inside out. Replace them on the wheels with the worn side now inside and the 'sticky" side out. You should get at least another couple of years worth of use before you need to replace them.

Anonymous

  • 385 Answers
  • Posted on Apr 21, 2009

SOURCE: paper pulls to the right, jams, won't print, tried different paper still won't print

Hi,
Sounds like the feed rollers need cleaning.
Clean the feed rollers, lint free cloth,bottled water.
wait for them to properly dry

Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

Check paper size is correct in print properties too.
Should be good then
Try print.

Regards
Richard.

nalin_elliot

Nalin DSouza

  • 224 Answers
  • Posted on Jun 16, 2009

SOURCE: HP PhotoSmart C4385 Jams....with or without paper.

see what you gotta understand is that right next to the rollers that pick up the paper are paper sensors so if those sensors have been damaged take a cotton swab dip it in water.
clean the rollers where the paper is taken in from and also clean the carriage rod along which ur cartridges move(metallic rod).
now if this still does not work call up hp at 1800-474-6836 and if ur printer shows out of warranty in hp's records dont worry ask the customer representative to go ahead and tell you the upgrade options and go in for either the photosmart 7280,photosmart 6380 or the photosmart 8180. You will get it at a 50% discounted rate.Its called a refurbished printer but the actual scenario is that if wallmart purchases 100 printers and realises they needed 99 they send one back to hp and then our factory test it before sending it out to the customer but it has never been used before.
trust me this is the best option.I work for HP.
call in and hope you get me on the call.If the printer is in warranty then hp will try a couple of troubleshooting steps and if they dont work then they will replace the printer free of cost.

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Related Questions:

0helpful
2answers

Cannot clear paper jam

Try this fix. It is shown on a similar model Epson workforce 630. Best of luck to you!
Paper jam in printer:

Paper jam in Automatic Document feeder or ADF:
0helpful
2answers

Cartrige won't move

Instructions Things You'll Need:
  • Cup of distilled water
  • Clean wash cloth
    Fixing The Printer Cartridge
  1. Shut down the HP 6480 by pressing the "On/Off" button on the right side of the control panel. Some paper jams will clear themselves just by turning the printer off and starting it again. Wait a few minutes after the printer has shut down and then turn it on again.
  2. Remove the paper feed tray. If the printer does not clear the paper jam by itself, shut off the device again. Be sure to pull the tray out gently to avoid damaging the device.
  3. Lift up the automatic document feeder. The feeder makes up the top half of printer, and it can be opened like the hood of a car. Lift the sides of it slowly. This exposes the printer mechanism and ink cartridges. Pull the jammed paper up and out of the printer mechanism with both hands. Pull it gently to ensure you don't damage any components.

  4. After removing the paper, clean off the cylindrical, silver printer roller. Dampen a clean cloth with distilled water, and gently wipe any dirt, ink or paper off the roller. Rotate it when you're done cleaning one side, and continue rotating and cleaning until the roller is clean on all sides.
  5. Close the automatic printer feeder. After removing all paper, close the top printer feeder and shake it to ensure it's fastened. Re-attach the printer tray by lining it up with the arrow markers on both sides of the printer.
  6. Put one sheet of paper into the printer tray, and reset the HP 6480 by pressing and holding the "On/Off" button for 15 seconds. The printer should automatically restart and return to factory settings. It will run diagnostics and the printer cartridges should begin moving again as they print a test sheet.
1helpful
3answers

How to fix paper jam! problem

Clear the paper jam Followthese steps in the order presented to clear the paper jam. Step one: Remove any loose paper: Remove any loose sheets of paper from the input tray and theoutput tray. Take note: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the jam from therear of the product Take note : Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product. 1. Pressthe Power button ( clip_image001.gif ) to turn off the product. 2. Disconnectthe USB cable from the rear of the product. 3. Disconnectthe power cord from the rear of the product. 4. Pressin the tab on the left side of the rear door to release the door. Remove thedoor by pulling it away from the HP All-in-One. Figure 1: Press the left side tab torelease the rear access door Gently remove any jammed paper orbits of torn paper from the rollers inside the product. Use both hands to pullout any whole sheets of paper to avoid tearing them. Take Note: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure2: Remove scraps of paper Replacethe rear access door. Gently push the door forward until it snaps into place. Step three: Clear the jam from theautomatic document feeder (ADF) 1. Openthe cover of the ADF. Figure 3: Open the cover of the ADF 1. Gentlypull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur. 2. Closethe cover of the ADF. Step four: Clear the jam from thefront of the product 1. Lookinside the product through the paper output tray to check if any loose or tornpaper is stuck in the rollers. 2. Gentlypull the paper out of the rollers. You must Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism. Use a flashlight to make sure that you find all traces of paper. 3. Reconnectthe power cord to the rear of the product. 4. Pressthe Power button (clip_image001.gif ) to turn on the product. Step five: Print a self-test report Printa self-test report. Please inform me if this help you with the paper jamproblem.
0helpful
1answer

It says there's a paper jam or a scanner misfeed..but there's nothing there

Paper stuck inside the HP All-in-One can cause jams or also sometimes there are some instruction that get stuck in the printer internal mechanism .
Power off the printer , unplug the power cable. Wait for 30 sec. , Replug the power cable. Power on the printer.
Check for a stuck paper or torn bits of paper.
Clear jam from the back of all-in-one
Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door.
Gently pull the paper out of the rollers.If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
Replace the rear door. Gently push the door forward until it snaps into place.
Press OK to continue the current job.
Clear the jam from the automatic document feeder (ADF)
Paper can also jam in the automatic document feeder. Follow the steps below to clear a paper jam in the automatic document feeder(ADF)
Lift the cover of the automatic document feeder.
Gently pull the paper out of the rollers.
Reload and test the all-in-one
Once you have removed the jammed paper, verify that the all-in-one is still functioning properly.
Reload the all-in-one with either plain or photo paper.
Print a page from a memory card or the computer.
If you have completed all the steps listed above and are still experiencing a problem contact HP to service the product.
0helpful
2answers

The printer is constantly sending a message- 'paper jam'

HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
Step two: Clear the jam from the back of the printer
Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
Remove the rear access door to clear the paper jam

1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

Remove the two-sided printing accessory to clear the paper jam

1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
4. Gently pull the jammed paper out of the rollers.
5. Close the accessory door.
6. Reinstall the two-sided printing accessory.

Step three: Clear the jam from the automatic document feeder (ADF)

1. Remove the document feeder tray from the product by gently pulling it.
2. Lift the cover of the automatic document feeder by pulling it outward.
Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
3. Gently pull the jammed paper out of the rollers.
WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

Step four: Verify that the print carriage can move freely
Follow these steps to try to move the print carriage.
CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Step five: Reload and test the printer
After you have removed the jammed paper, make sure the product is still functioning properly.

1. Reload the product with plain paper.
2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

Step six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.

0helpful
1answer

I have a m3027 mfp hp printer top feed won't grab

turn the power off.remove ink cartridge then check there is not any paper jam.aslo check in back side of printer for paper jam .also clean your ink cartridge try other ink cartridge.
0helpful
2answers

DOCUMENT FEEDER IS JAMMING

Try and clean the rubber rollers with Isopropyl alcohol. Do not use any solvents.
S. Mohan, Chennai, India
0helpful
1answer

Unable to print anything because of continual paper jams. I can clear them with difficulty, from the rear of the printer. This first happened after I printed a colour picture and immediately tried to...

Papper Jams = Old Paper Feeder Rollers

1. Buy new printer.
or
2. Replace Paper Feeder Rollers.

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