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In order to reset the Motor Thermostat: Move the Power Button to the "O-Off" position. Unplug the vacuum. ... If the vacuum still does not start, contact Customer Service at 1-800-798-7398.
You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
Look it up online. I found a place that charges 7.95 for the part & 6.99 shipping. Get the Model # off the bottom. Mine is V1700Z. And look it up that way on Google or Bing. I think it's listed online as EuroPro. My servers love this little baby, but they keep breaking that little piece. I understand that the rechargible batteries may wear out in a year, but I have yet to have a handle base last that long. A Bissel sweeper costs more, clogs faster & does not do as nice of a job. so even if I have to replace it 2x a year, it's not a total, loss
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