Not receiving guide plus + tv listing -no problem until 2 weeks
I called TimeWarner Cable tech support, and the solution is to unplug the power to the box, after 1 min plug back in, let the box reboot, and PRESTO, this time around, the guide should be working.
Note--this is a solution for the problem of online guide that is showing No Data in the boxes, but is bringing up the grid of times/channels/date.
If you can't get the Guide at all, I don't know if this solution works.
Good luck.
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