Cannot get machine to open when wash is finished. It's brand new
Https://www.winningappliances.com.au/public/manuals/Electrolux-EWW12753-7.5kg-Washer-4.5kg-Dryer-Combo-User-Manual.pdf
There is water in the drum. => You must drain the water to open the door (refer "Opening The Door" on page 19). This problem may be caused by a failure of the appliance. => Contact Service. If you need to open the door, please read carefully "Emergency door opening" on next page.
To open the door proceed as follows: If you are unable to identify or solve the problem, contact our service centre. Before calling service centre, make a note of the model, serial number and purchase date of your machine: the Service Centre will require this information. 1. Turn the program selector dial to "Off" to switch the appliance off. 2. Disconnect the main plug from the main socket. 3. Open the filter flap. 4. While pulling the emergency unlock strap (red strap) downward, pull the door handle to open the door. 5. Take out the laundry6. Close the filter flap
Find reset function bottons find youtube video how to reset your brand model or similar model and follow instructions on your owners manual
SOURCE: My front loader Electrolux washing machine is on lock and I can't open it Serial numberEWF-12753
Is the child lock on? Try turning it off and on again...
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