Brother MFC 9420CN: I bought a new FP-4CL and replaced the fuser unit and also reset it as per the instructions. But I'm getting this error msg: Unable to print See Troubleshooting.....

gremlin11

• 78 Answers
• Posted on Dec 10, 2008

SOURCE: brother MFC 9420cn "unable to print see troubleshooting...users guide"

ctstore,

Your unit requires replacement of its maintenance kit. You will not be able to do this by yourself unless your are a technician, which I assume you are not. The cost for this repair will not be cheap, you are going to be up for over $500 and you need to do it through a brother warranty service centre.

Gremlin11

SOURCE: Brother MF 9420CN is asking for troubleshooting and routine maintenance 'unable to print'

Via the control panel (This is a Factory Reset)

1. Make sure the machine is not operating, then disconnect all the cables from the machine (except power cable).
2. Press the Menu or Menu/Set key on the control panel.
3. Press up or down navigation key to select LAN and press Set or Menu/Set.
4. Press up or down navigation key to select Factory Reset and press Set or Menu/Set.
5. Press 1 to select "Reset".
6. Press 1 to select "Yes".
7. The machine will re-start, re-connect cables once this is complete.