Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
Do you have enough disk space? Check if your C; drive has enough space. Normally C: is used as 'scratch area'. Try scanning intoa different location.
S. Mohan, Chennai
Posted on Jun 23, 2008
Assuming the document going through the scanner looks normal, there are a few things to check. If you open Capture Perfect, you can adjust the contrast and brightness as well as the thresholds. Sometimes different toners react differently to the scanner...paper is a big thing too. Multi-part forms can be tricky to get the settings adjusted so you pick up enough of the text but not that on the other side. If it's still messing up, you can try and get it serviced. Ikon is nationwide and can help out.
Posted on Jun 09, 2009
"Link Scanned images to..." refers to the programme you want to open the file. Navigate to the .exe of your preferred viewer
Posted on Jun 11, 2009
I have resolved this in the past and a new user just brought it up again.
The pafcv2.dll in Captureperfect 2 does not seem to work. If you install CapturePerfect 3 and copy the pafcv2.dll into captureperfect (c:\program files\canon electronics\captureperfect2 or whatever install path you used), you will find that you can now scan into PDF, even in batches!
Posted on Jul 08, 2009
Download Dr 3020 drivers for XP from
Try connecting the scanner to a diff computer and check if it is okay. Also pls ensure SCSI termination is okay.
Posted on Jul 11, 2009
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