SOURCE: kitchen aid mixer
the unit sounds like the drive unit is stripped. if the planitary unit is spinning that gear is ok but the one below that is stripped. which is the one that spins the beater. Usually the professional lines are covered under a 2 year warranty. where as the others are a 1 year. I would contact kitchenaid first and see if your product is covered for replacement. they are really good about replacing faulty units. if not the unit can be repaired. It is a simple process and you can buy the parts off kitchenaid. usually the parts come with instructions as to how to replace them but if not repost to me and ill get you the directions on how to replace it.
SOURCE: Hobart N50 / KitchenAid Model G: how do i remove planetary?
you need to remove all the back screws then if it doesnt come tap it with arubber mallet it may be seized on
SOURCE: The dough hook is stuck in the beater shaft of kitchenaid mixer
It sounds like it got overloaded when you last mixed dough. It will only come off the way it went on. If it has been bent on, it may need a bit of gentle encouragement.
SOURCE: KitchenAid Mixer is not rotating.
Hi MANILYNTHEOB. I’m sorry to hear about your mixer not
working. Unfortunately from the symptoms
you describe, your mixer has experienced a transmission failure. You don’t mention how old your KA
mixer is or how hard it’s been used, but for your particular model, KA has a
plastic gear designed to fail, instead of the whole mixer ‘going up in
smoke’. And what it sounds like is that
this fail-safe gear finally ‘failed’ (stripped) so that the power from your
electric motor is not getting to your planetary (“elliptical rotating part”)
and the agitator shaft. What can you
do?
The
good news is that this can be fixed quite easily (OK, maybe a little effort) by
yourself, if you are a DITY type person, feel adventurous, and your mixer is
not under warranty you can troubleshoot it yourself. Be sure you have the Parts List manual on
hand. If you're lacking one, you can
download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click
on Customer Care>Locate Manuals &
Guides> then enter the visitor type “Consumer” and then enter the 6 character model number, in your case
use KSM50P (Your K5SS mixer falls within this manual), and select the first
file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify
this matches your mixer model.
Turn
to pages 4 & 5, titled: Case, Gearing And Planetary Unit for the
disassembly and reassembly of your mixer, along with all the parts. Locate
Illus. No. 58, Worm Gear Bracket & Gear, including Illus. No. 12, Worm Gear
(23 teeth). I suspect this is the weak
link in your mixers transmission and causing the problems. After clearing all the grease away, you’lll
probably find that is has been stripped.
You
can order a replacement gear and install it yourself. While you’ve got your mixer this far apart
you can check for any other unseemly wear and tear on the on the gears and
other components. Besides a replacement gear, and grease you might consider
replacing the gasket, too. You should use a food-grade grease that you can
order online (although I’ve seen automotive bearing grease used too – your
call). Do not try to reuse any original
grease as this should be filled with debris from the stripped gear.
Here
are five potential vendors in no particular order: RepairClinic.com;
mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You
should search for ‘food grade grease’. Prices can vary widely between vendors,
so do your comparison shopping.
It
can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally,
here are some links to several excellent websites that detail the
disassembling/reassembly of a KA Mixer.
The mixers displayed in the links are different KA models, but the
principles are the same.
Between
these three websites and their excellent pictures and descriptions and your
Parts List manual, you should now be able to completely disassemble and
reassemble your mixer, should you decide to go that route.
If
you feel this repair is beyond your capability, then I would seek out a local
small appliance repair shop in your area. KA Customer Care can give you names
of local KA authorized repair shops in your area, but you can also do an online
search to supplement what KA may provide you. Call to explain your circumstances and find
out their hourly rate and get an estimate of what they think it would cost to
repair your mixer. Also, always obtain three or more estimates – do some
comparison shopping. Good luck, I hope
this helps. Howard, Burke, VA
If
this solution was helpful, please rate it, thanks! – hslincoln
SOURCE: have kitchenaid 5ksm150(UK),recently purchased an
Dear kelpies52 I am having the same problem with a machine purchased from a KA dealer in Spain. Where did find the converter kit? Thank you!
Make sure your Beater can slip in and out of the Beater Shaft
easily. Do not force the beater onto the Shaft if the shaft is bent.
If it cannot be removed easily by hand, use a soft rubber mallet
(not a steel hammer) to slightly tap the beater so it can be moved
up and down the shaft or from side to side. Then you can easily
turn the beater left and remove it from the shaft.
From Kitchenaid Manual:
To Attach Flat Beater, Wire Whip, or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Slip beater onto beater shaft and press upward
as far as possible.
5. Turn beater to right, hooking beater over pin on shaft.
6. Plug into a grounded 3 prong outlet.
To Remove Flat Beater, Wire Whip or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft.
To Attach Flat Beater,Wire Whip, or Spiral Dough Hook, simply
1. Slip flat beater on beater shaft.
2. Turn beater to right, hooking beater over the pin on shaft.
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