SOURCE: Kenmore Elite He5t Washer Error F24
If it is not the plug at the bottom is ok and the temp. sensor is ok.Check the plug on the CCU on top mine was not even plugged in. When I plugged it in the washer started working. You have to take the top off to get to it,but it is easy. Three screws on the back top and the top will slide off easily. There is a troubleshooting manual in the front bottom panel on right side of panel. Page 10 troubleshoots the temp. sensor. The book gives you all the troubleshooting codes. The front panel comes off easily by unscrewing three screws on the very bottom of the panel.
SOURCE: Iget a f-11 trouble code on my kenmore elite he4t washer.
REplace your MCU. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem. Go onto kenmore.com and find your right washing machine and replace the part yourself. First try and take the wiring harness off and then reconnect it and see if the error code goes away if it doesnt then replace the part. Please Rate. Thank you
SOURCE: Error codes on Kenmore Elite washer
F11 is a serial communication error. Communication between the main
board and the motor control board is not being sent correctly. This
could be a bad main board, motor control board or motor itself. The
testing can get pretty involved. Try putting the machine in a self test
mode and see if the error clears. Press Cancell, then by pressing the
drain spin button once on the left side then move to the spin speed
button the the right. Press this button until no-spin lights. Press the
prewash button 4 times. C00 should appear in the display. Let it run
it's tests, there will be 8 of them and end up on C08. If this doesn't
work, it's best you wait for the service tech.
while F09 is the water pump. It usually means something is clogging it. Take
the front cover off of the washer and the water pump is located right
in the middle front. Unscrew the cover to the pump and make sure there
is nothing clogging it.
SOURCE: Washer stops with F11 code; door won't open
F-11 ERROR CODE MEANS :
Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
TO RESOLVE THE PROBLEM:
SOURCE: elite front-load washer error code F22 then F28
This is an indication of a door latch failure and/or interconnecting wiring problem. The first step in troubleshooting the problem is to unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of your washing machine. Sometimes these error codes are erroneous and can be easily cleared by resetting the CCU. If the error code reappears following a CCU reset, then you have a genuine problem. In addition, if the door latch remains locked following this procedure, there is a manual release you can use to open the door. Follow these steps:
1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with a 2 x 4, it makes access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
If you still have the error code displayed, inspect the door latch mechanism for any broken, loose, or missing components. Next, open the top panel of the washer by removing the three screws in the rear of the washer that hold the panel in place. With the screws removed, the panel will slide back, then off. Locate the door latch on the right hand side behind the front panel. Inspect the wiring harness from the door latch to the to CCU. The CCU is located directly behind the wash tub in the top rear of the washer. Make sure all the connectors are snug and not loose or broken. In the majority of cases, a persistent error is a failed door latch. If all these preliminary checks are unsuccessful, replace the door latch. Follow these steps:
1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.
NOTE: Another method is to access behind the front panel from the top with the top panel removed. Either method works, but I have found that going through the front offers better access.
F28 is a serial bus error from the CCU (Central Control Unit) to the MCU (Motor Control Unit).
All you need is some Electronics contact cleaner spray and a 1/4 inch socket to remove the top of the machine and the back of the machine.
The CCU is the computer looking box at the top front right hand corner.
Find connector M13, (has red marking on it and only 3 wires) disconnect it by pushing the retainer tab back and pulling gently on the connector.
Spray the contacts of the connector and computer with connector cleaner.
Then re-assemble connector.
The MCU is in the back lower left corner.
Find the connector with 3 wires and red mark, and remove this connector in the same way you did the other, spray it and re-install.
Put the back and top back on.
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