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Michelle Peterson Reichstadt Posted on Feb 05, 2019
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We hav a Siebel Eltron Tempra 29 B tankless water heater. There is power from the breaker box but no power to the third circuit in the water heater. Suggestions?

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Clyde Hanson

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  • Expert 221 Answers
  • Posted on Feb 06, 2019
Clyde Hanson
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We bought one of the cheap models of a tankless heater. The original elements did not last very long. So I would take them out to test and inspect. The control circuit board did not last long either. So we were able to buy a new control board also.

5 Related Answers

Anonymous

  • 332 Answers
  • Posted on Jun 01, 2009

SOURCE: reset button for tankless water heater

you need to unplug the unit, wait for 30 seconds reset the temp to the lowest temp, then try it, if this does not work it might have done something to the circuit board, are you on a gfi out let it needs to be there is water and ele, and should be on the gfi with a reset on it,,

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Anonymous

  • 7 Answers
  • Posted on Jan 03, 2010

SOURCE: Where do I find the reset button on the Stiebel

On the Tempra 29 there is a "safety thermal cut-out" on the top of each of the heating elements within the box. I have had to open it up before to push the breaker. They are a small red plastic push button on the top. Carefully press the braker button without touching the electrical wiring inside. I hope that works for you.

Anonymous

  • 528 Answers
  • Posted on Feb 04, 2011

SOURCE: Specifications sheet for Stiebel Eltron Tempra 24

hope this is what you need.
http://www.stiebel-eltron-usa.com/techdata_tempranew.html

http://www.stiebel-eltron-usa.com/pdf/install_tempra_tempraplus.pdf

Anonymous

  • 232 Answers
  • Posted on Mar 13, 2011

SOURCE: I have a Rheem RTG-74

Does it have a battery in it? check that

Anonymous

  • 16 Answers
  • Posted on May 02, 2011

SOURCE: The tankless water heater was working this

If the circuit breaker will not reset it could be a few different things. First, circuit breakers do wear out. The bi-metal strip that makes the breaker function does break down metallurgy wise. A new one would have to be installed to fix this problem. The other possibility would be that a wire inside the water heater has grounded out thus not allowing the breaker to reset. A wire might have gotten to hot and the insulation around it might have melted or became brittle and fell off allowing the wire to touch bare metal inside the water heater.

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Related Questions:

0helpful
2answers

Tempra Plus 29 thermal breakers keep tripping, heater will not heat water. Heater was installed last February and worked fine until a few days ago. I've reset the 3 thermal breakers a couple of times... it...

You can find this site but you can't google the manufacturer site.

If you are not able to resolve a problem please contact us toll free at 800-582-8423 before removing the unit from the wall. Stiebel Eltron is happy to provide technical assistance. In most instances, we can resolve the problem over the phone.
1helpful
1answer

Hi there... Our hot water cut out. We went into the heater and reset it, only has one reset button. The water worked for a minute and then it tripped out again. Has nothing to do with the breaker.

The unit's circuit breaker is there in case of internal faults in the uinit. The best option is to contact the dealer from whom you purchased it or the manufacturer.

I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881

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Tempra 24 installation. No hot water. No power led on fron cover. Is the led supposed to be on all the time or just when water is ran?

First, check the circuit breaker. Also, did you upgrade to heavier wiring and a double 60 circuit breaker when you had this installed?
0helpful
1answer

On my unit the third hot water source is not lighting up. What coul be the problem?

I am not familiar with your unit but I believe it has 3 12 Kw heaters. I would guess one of them has failed or the relay powering it has.
0helpful
1answer

How to wire tempra 24 plus

1) Copy following link for wiring tankless electric water heater:
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html

2) Look at label on side of unit for total KW

3) Product manual shows 24 Kw or 24,000 watts
24,000 watts divided by 240 volts = 100 amps
So your service panel must be about 250Amp rating to support this tankless electric water heater.
http://waterheatertimer.org/pdf/Tempra_tempra-plus-Tankless-electric-water-heater-manual.pdf

4) Look inside the unit to see how many L1L2 terminals show.
You should have two sets L1L2 terminals
http://waterheatertimer.org/images/Terminals-2-tankless-200.jpg

5) You need TWO 60 amp double pole breakers to supply power to this unit.
This means you need TWO #6 wires from one breaker going to L1L2.
And you need TWO MORE #6 wires from 2nd breaker to other set of L1L2 terminals.

6) Add comment for more help Jan 2013

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

8helpful
2answers

Where do I find the reset button on the Stiebel Eltron Tempra 15?

On the Tempra 29 there is a "safety thermal cut-out" on the top of each of the heating elements within the box. I have had to open it up before to push the breaker. They are a small red plastic push button on the top. Carefully press the braker button without touching the electrical wiring inside. I hope that works for you.
0helpful
2answers

No hot water in our tankless water heater

You may find this info helpful.
http://www.stiebel-eltron-usa.com/pdf/install_tempra.pdf

If you don't find what you need, you will need to contact them directly.
2helpful
2answers

My heater stoped heating water. the light is out that shows temp.my husband is in Military and i am alone. I checked circut breaker but I don't know if or where there is a circuit breaker at the box or a...

I had the same problem with the Stiebel Eltron Tempura 24. Right side unit worked (with blinking LED), but the display and left side (including LED) did not work.

This is CRITICAL. Do not take the cover off unless you have turned off circuit breakers at the circuit breaker panel AND tested that there is no power. There is a lot of voltage/ampreage here and it could be life threatening if you get shocked. Call an electrician (or a plumber) if you don't know what you are doing.

My problem was solved by resetting the safety thermal cutout switch on top of the non working unit (red single press thermistor). See this manual http://www.stiebel-eltron-usa.com/pdf/install_tempra.pdf page 8.
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