We bought the weisser lock several years ago and never did set the combination and use the keypad. We have lost the instructions how to even set it up for the first time.

Why don't you know the digital combination? You must be opening it every day if your medication is in there.

Call a mobile locksmith. Tell them it is an electronic lock and ask if they have a rare earth puck magnet? They will use the magnet to draw back the electronic bolt.

https://www.google.ca/search?q=open+safe+with+magnet
..

You need to call sentry and to give them model number, they will give you an unlock code.

that doesnt sound safe!have you tried emailing the manufacturer with a serial number and model number.to ask for combination.

if it just for your kid you could duct tape it closed

Krypto has the resetting of the combination lock on their website (under Maintenance) but if you cannot unlock it in the first place you can not reset the combination. You have to know the old combination to get it open.

How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Good luck!

How can I program my electronic keypad lock when the instructions with the programming code have been lost?
The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.
This number is the programming code referenced in the information for changing the entry code.

This link will take you to the page that you need to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:

Electronic Security-Keypad Deadbolt 365

There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This installation video (second item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! Batteries should be replace about every three years.
The seventh item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that programming code that you found on the backside of the keypad.
A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

If you need your lost combination, you must send in a notarized letter stating you are the owner of the safe. The link below will tell you everything that you will need to get your combination:

http://www.sentrysafeshop.com/Lost-Combination-Sentry-Safe-Combination-p/lost%20combination.htm

the lock is currently set to 000. To set your own combination and with the lock in the 000 position, open the case and on the inside of the lock mechanism you will see a red tab. slide this tab to the left and then move the digits on the front to your desired code. ie 123. then move the red tab back to lock in this new setting as your own personal combination. close the case and then move the digits away from our setting of 123 and this locks the case. only if the digitrs are 123 in this example will the lock now open.

is it a sentrysafe