Have you called the company and asked?
I hope no one answers "How do I get past the Password" posts because we never know if it is someone else's computer they are trying to get into.
SOURCE: How do we restore a Kocaso M766 to factory settings
From the Kocaso troubleshooting guide:
"If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings. Please refer to http://www.kocaso.com/support.html"
Source: Support Troubleshooting Guide
SOURCE: how to reset kocaso tablet to factory
With the power off, try holding down the up volume button and the power power button. After it starts up with something appearing on the screen then release and this may get you to the factory restore option menu.
SOURCE: How hard reset kocaso nb1016a
• You need to switch off your tablet.
Then press/hold power+volDOWN+home just keep pressing it. Then it will switch on with a word start in it let go of the buttons you are holding
You need to click on the VolDown twice so a recovery mode will appear.
You need to click power so it will restart to recovery mode
An android image will appear that has a red exclamation mark
After which you need to hold down power and then press VolUP
You need to use volume to scroll and press power to select "wipe data/factory reset"
Then you need to scroll down again and press power to select "yes-erase all user data"
This will now start your tablet to reboot
Then it will switch off then switch on again.
SOURCE: Forgot password, how do I do a factory reset on kocaso nb 1400a
have you looked here http://www.kocaso.com/troubleshooting.html
OR
http://ccyube.win/computer-networking/210326-How-do-I-do-a-factory-reset-on-a-Kocaso-NB1400a-tablet-Where-is-the-volume-up-button
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