It wont turn either direction, not a smidgen? Did it jam while sewing? Can you remove bobbin? Will foot move up/down?
SOURCE: janome 9000 growls---safety message comes up---handwheel hard to turn
You've got something wrong. Call the Janome help line.
SOURCE: I have Janome 644d overlocker. The handwheel is stuck cannot even turn it manually
How long has it been since the last professional maintenance? Could very well be that it needs a good oiling and cleaning. Mechanical machines require frequent oiling to keep them operating. Overlockers probably require more frequent oiling than sewing machines because they sew so much faster that the moving parts dry out quickly. Even though you probably oil the basic external spots of the machine, there are multiple areas that are hidden under the case that need oiling as well.
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