I love the kitchenaid coffee pot. after about 6 months, the water pours out of the bottom of the reservoir when filling it. So, I buy another one. Then after about 6 months, it happens again.

Your pour over coffee brewer has a reservoir that holds more than a pot of water. First thing you need to do is turn off the machine. Then put the empty coffee pot on the burner. Then take another container and fill it with fresh cold water and pour it slowly into the coffee maker until it starts to come out into the coffee pot. Stop pouring in water.

Now turn the machine on and let it heat up. Now you can brew normally. The reservoir has to be filled before you turn it on or you will end up eventually burning up the heating element.

I had the same problem with a regular coffee pot. The problem was a large piece of coffee ground that was lodged in the water tube check-valve going to the element. This prevented water from getting to the element quickly enough, and what water did get there mostly turned to steam. We had to remove/replace the tube.

This machine has a reservoir that holds about 2.5 pots and keeps them at brewing temperature. Therefore you should pour in 3 pots (with a pot in place under the filter basket) until water flows from the basket. Then, and ONLY then, it is safe to plug in the brewer. If you plug in the brewer BEFORE filling the reservoir you will burn up the heating element and will have to have it replaced.
After the initial filling and heat up (about 20 minutes) you are ready to pour through a pot of COLD water through and brew.

This machine has a reservoir that holds about 2.5 pots and keeps them at brewing temperature. Therefore you should pour in 3 pots (with a pot in place under the filter basket) until water flows from the basket. Then, and ONLY then, it is safe to plug in the brewer. If you plug in the brewer BEFORE filling the reservoir you will burn up the heating element and will have to have it replaced.
After the initial filling and heat up (about 20 minutes) you are ready to pour through a pot of COLD water through and brew.

If you pour water into the machine, and water comes out, then the reservoir is full of water. There is no way the water can bypass the reservoir and go directly into the pot.

Call Keurig 1800 Cup Brew

An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390. Thank you, have a nice day.

This coffee maker has a hot water reservoir that heats and stores hot water so it can brew coffee faster. Once you fill the reservoir by pouring a potful of cold water into the top, you can turn on the switch at the side of the unit and in about 10 minutes the water in the reservoir will be hot. I usually leave this switch turned on to keep the water in the reservoir hot. The front switch turns on the pot warmer at the front of the unit, so it should be turned off unless you are making coffee or keeping a pot warm. To make a fresh pot, put a filter and ground coffee in the removable filter basket, slide the basket into the unit, place an empty carafe on the warming burner and using a separate container pour fresh water into the filler at the top of the unit. The fresh water displaces the hot water in the reservoir and voila, the coffee carafe starts to fill. The amount of fresh water you added is the amount of coffee you will end up with, less a little bit that might have evaporated if you only make coffee every morning or less often. Most units have a plunger under the filler lid that keeps the fresh water from going in to the hot water reservoir until you close the lid, so close it after pouring in the water. Also, turn off the front switch if the carafe is getting low or empty, as it can get hot enough to crack the carafe. If you're not going to be using the coffee maker for several days, turn off the side switch or unplug the unit to save energy and reduce evaporation from the reservoir. I love mine. It makes great coffee and is much quicker than the drip type.

I had the same issue, poured in 8 and out came 6. Here's what I did to clean and fix.
1) Unplug the NHB
2) Remove accessories like the pot and basket
3) Bring NHB over to the sink
4) Snap off the entire top cover (not the swing lid) by starting at the front and lifting upward (the top cover is about 1/4" thick). The back of the top cover will pivot a bit and then pop off exposing the pour reservoir. Remove the flow stopper inside the pour reservoir by lifting it straight up.
5) Place the top cover and flow stopper aside.
6) Remove the brew diffuser (located underneath the top where the brew basket goes. Twist counterclockwise gently but forcefully enough to snap it past the lock tabs which hold it in place. You'll know that it you've done this correctly when it just falls out.
7) Still over the sink, tip the NHB in a fashion where the back side is facing upward and the brew side is facing down into the sink. You'll be holding the NHB horizontally by the top and bottom of the unit. This will allow any water in the tank to pour out the brew spout. Begin to tip the unit as if tipping upside down as this will allow any remaining water to drain out. If this does not work the brew spout hose may be clogged and you can just tip the unit entirely upside down to empty it from the fill hole in the pour reservoir.
8) Return the NHB to the upright position in the sink.
9) Using a scotch brite sponge and some baking soda, clean the inside of the pour reservoir and rinse.
10) Using the tool Bunn provided, clean out the brew spout hose which is located under the brew hat. This is the little hole where the water comes out. If you don't have the tool Bunn provided you could use something like a plastic tie-wrap. Don't use anything metal as the hose you're cleaning is made of plastic tube and could become punctured. Clean this hose for just a minute or two to ensure that there are no significant obstructions.
11) With the NHB upright in the sink, pour a slow stream of hot water from the faucet, about two cups, directly into the fill hole located in the pour reservoir.
12) Tip the unit horizontally, as in step 7, and place the tip of your finger over the pour reservoir fill hole covering it completely.
13) Shake the unit back and forth horizontally so the water in the tank splashes around and frees anything which may be built up in the tank. Some water may splash out of the brew spout hose.
14) Tip the unit as in step 7 to drain the tank water out.
15) Fill a 16 ounce glass with hot water and 2tbsp baking soda, mix and pour into the pour reservoir fill hole.
16) Repeat steps 13 and 14 once.
17) Repeat steps 11 through 14 three times.
18) Clean the pour reservoir cover, swing lid and flow stopper.
19) Put the flow stopper back in place.
20) Attach the top cover.
21) Clean the exterior of the NHB.
22) With the boil and warmer switches off, plug the NHB into the electrical outlet.
23) Turn the boil and warmer plate switches on.
24) Fill the NHB with one pot of cold water and close the swing lid. Wait one minute.
25) Fill the NHB with another pot of cold water. Place the pot on the warmer plate and close the swing lid. If water does not yet come out, fill with one more pot of water.
26) Allow water to drain from brew spout until it stops draining.
27) Empty pot.
28) Fill pot to 10 cup line and pour into the NHB. You should find that the NHB now delivers 10 cups back to the pot. Empty the pot.
29) Clean brew spout diffuser and replace back in the brew hat.
30) Clean the pot, pot lid and brew basket.
31) Wait ten minutes for the water in the tank to boil.
32) Brew your coffee as you normally would.

The only issue I experienced during this process was with the warmer plate switch. It appeared that the light in the switch blew although the warmer plate still warmed normally. Shortly after the water in the tank started boiling the warmer switch light started operating again.

I had the same issue, poured in 8 and out came 6. Here's what I did to clean and fix.
1) Unplug the NHB
2) Remove accessories like the pot and basket
3) Bring NHB over to the sink
4) Snap off the entire top cover (not the swing lid) by starting at the front and lifting upward (the top cover is about 1/4" thick). The back of the top cover will pivot a bit and then pop off exposing the pour reservoir. Remove the flow stopper inside the pour reservoir by lifting it straight up.
5) Place the top cover and flow stopper aside.
6) Remove the brew diffuser (located underneath the top where the brew basket goes. Twist counterclockwise gently but forcefully enough to snap it past the lock tabs which hold it in place. You'll know that it you've done this correctly when it just falls out.
7) Still over the sink, tip the NHB in a fashion where the back side is facing upward and the brew side is facing down into the sink. You'll be holding the NHB horizontally by the top and bottom of the unit. This will allow any water in the tank to pour out the brew spout. Begin to tip the unit as if tipping upside down as this will allow any remaining water to drain out. If this does not work the brew spout hose may be clogged and you can just tip the unit entirely upside down to empty it from the fill hole in the pour reservoir.
8) Return the NHB to the upright position in the sink.
9) Using a scotch brite sponge and some baking soda, clean the inside of the pour reservoir and rinse.
10) Using the tool Bunn provided, clean out the brew spout hose which is located under the brew hat. This is the little hole where the water comes out. If you don't have the tool Bunn provided you could use something like a plastic tie-wrap. Don't use anything metal as the hose you're cleaning is made of plastic tube and could become punctured. Clean this hose for just a minute or two to ensure that there are no significant obstructions.
11) With the NHB upright in the sink, pour a slow stream of hot water from the faucet, about two cups, directly into the fill hole located in the pour reservoir.
12) Tip the unit horizontally, as in step 7, and place the tip of your finger over the pour reservoir fill hole covering it completely.
13) Shake the unit back and forth horizontally so the water in the tank splashes around and frees anything which may be built up in the tank. Some water may splash out of the brew spout hose.
14) Tip the unit as in step 7 to drain the tank water out.
15) Fill a 16 ounce glass with hot water and 2tbsp baking soda, mix and pour into the pour reservoir fill hole.
16) Repeat steps 13 and 14 once.
17) Repeat steps 11 through 14 three times.
18) Clean the pour reservoir cover, swing lid and flow stopper.
19) Put the flow stopper back in place.
20) Attach the top cover.
21) Clean the exterior of the NHB.
22) With the boil and warmer switches off, plug the NHB into the electrical outlet.
23) Turn the boil and warmer plate switches on.
24) Fill the NHB with one pot of cold water and close the swing lid. Wait one minute.
25) Fill the NHB with another pot of cold water. Place the pot on the warmer plate and close the swing lid. If water does not yet come out, fill with one more pot of water.
26) Allow water to drain from brew spout until it stops draining.
27) Empty pot.
28) Fill pot to 10 cup line and pour into the NHB. You should find that the NHB now delivers 10 cups back to the pot. Empty the pot.
29) Clean brew spout diffuser and replace back in the brew hat.
30) Clean the pot, pot lid and brew basket.
31) Wait ten minutes for the water in the tank to boil.
32) Brew your coffee as you normally would.

The only issue I experienced during this process was with the warmer plate switch. It appeared that the light in the switch blew although the warmer plate still warmed normally. Shortly after the water in the tank started boiling the warmer switch light started operating again.