Everything in the freezer is solidly frozen, yet we get a buildup of ice on the bottom--up to 1/2 inch thick every 2 days and puddles of water twice a day in front of the freezer.
This sounds like your freezer is operating properly, except that the drainage of the water when going through the defrosting mode is not draining properly, pooling on the bottom of the freezer and then freezing. Check the drainage hose for the defrost in the lower pan. I would remove everything, place in ice chest, let the unit completely thaw out and then inspect. I hope this is beneficial.
Have you tried to dump boiling water into the bottom of the frezer to clean out the drain hose.
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Still working on the defrost, but there is definitely a buildup there. Thanks!
This worked for a few days, but we have had to thaw the drainage hose every 4-5 days. Any further suggestions? This is a maytag side by side.
everything in freezer is frozen
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