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Sue Dick Posted on Jan 26, 2019
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I have a Janome Memory Craft 5700. I cannot seem to get the right tension on the underside of the fabric when using a free motion foot and feed dogs lowered.

I have tried using the tensions from 1 - 9 and even on 9 the top thread is showing through on the back.

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CJ Rock

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  • Janome Master 4,429 Answers
  • Posted on Jan 30, 2019
CJ Rock
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I'm not sure how free motion plays into tension. If you were just sewing regular way with an all purpose foot and feed dogs, what you've described is extreme low top thread tension, regardless of tension selector setting. It's not zero tension as that tends to ball up underside of fabric and break the top thread.

Suggest switching back to an all purpose foot and dogs up, dont rethread or change bobbin or needle. Using scrap of same or similar fabric, see if you can get it to tension correctly with a simple straight stitch.

I suspect its a bobbin tension issue but they're extremely rare.

Please comment here with results.

  • Sue Dick
    Sue Dick Jan 30, 2019

    Tension is fine with feed dogs up. Have tried new bobbin, cleaning bobbin race and rethreading machine. Will take it to mechanic. Thanks

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3 Related Answers

Anonymous

  • 161 Answers
  • Posted on Sep 11, 2010

SOURCE: I have a Janome Memory

Before you take it for a service, how about cleaning the bobbin case. You have to take off the metal plate but them it lifts out easily. get a manual on line to show you how

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Anonymous

  • 111 Answers
  • Posted on May 12, 2011

SOURCE: I am trying to set

Sounds like you have no tension on the upper thread. Rethread the top thread, make sure you have the pressure foot raised, and have your tension around 5. Don't forget to lower the pressure foot before you began to sew.

Debbi's Sewing Machine Repair

  • 7365 Answers
  • Posted on Feb 28, 2012

SOURCE: how to fix the tension on a memory craft 8000-way too loose at the top

it's possible that the tension dial has gone bad & needs to be replaced
at a sewing machine repair shop

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