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Anonymous Posted on Jan 25, 2019

It looks like the drum in my kitchenaid washing machine has dropped, why what would cause this issue?

So I have a Kitchenaid washing machine #KHWS02RMT0. Lately it's been noisy during spin cycles. Today I ran a load of towels and when I came back to my machine it was silent but when I looked in there, it looks as though the wash drum has dropped. I took the towels out and they were soaking wet still, with a fair amount of water still in the bottom of the drum. Do you have any answers as to what could be wrong? The drum won't spin freely if I try to turn it by hand, which it would normally spin smoothly.

2 Answers

Chris Huff

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  • KitchenAid Master 6,289 Answers
  • Posted on Jan 25, 2019
Chris Huff
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Suspension parts are bad or basket is rusted out

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  • KitchenAid Master 85,242 Answers
  • Posted on Jan 25, 2019
Marvin
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Broken support springs and most likely a worn out drum bearing. You really need to take it apart to determine the needed parts for repair. You can contact www.repairclinic.com for help in the repair and needed parts.

Testimonial: "Thanks for your help Marvin!!"

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5 Related Answers

Jimster

James Greene

  • 240 Answers
  • Posted on Sep 09, 2007

SOURCE: Leak from maytag top load coin machine during spin drain cycle only

Possible that you would have a tub seal leak if it is only noticable during spin cycle. Possible that it "drips" slightly while in agitation, but not enough to notice it. While in spin mode you have a lot more parts moving as well as a lot more water pressure on the seal itself. Pump could also be leaking, but highly doubtful since it would leak a constant amount at all times. Good Luck!!! Jim

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Anonymous

  • 185 Answers
  • Posted on Mar 25, 2008

SOURCE: washing machine agitator & drum spin during wash cycle

check the dogs in your agitater

docjohn174

john gagnon

  • 943 Answers
  • Posted on Oct 04, 2008

SOURCE: frigidaire affinity front loading washer won't drain

HI .THANKS FOR YOUR QUESTION. THE PROBLEM IS WITH THE WATER PUMP.REMOVE 2 SCREWS AT BOTTOM OF FRONT PANEL . PUMP ON RIGHT .REMOVE HOSES AND CLEAN OUT THANKS THE APPLIANCE DOC.

Anonymous

  • 6784 Answers
  • Posted on Jun 15, 2009

SOURCE: Front load Fridgidaire ftfb4000fs1 won't spin

This is a fault that resides within the motor control board. you will need to replace this failed module asap if possible. it has failed.

Anonymous

  • 267 Answers
  • Posted on Oct 04, 2009

SOURCE: Bosch WFF1800 - not spinning

HI,

move the kicking plate on the front-bottom of the machine. You will see o circular lid there, turn it on anti-clockvise to open. All of the water blocked will come from there, be careful. Look carefully that there are some objects blocking the water draining. Then turn on the machine on draining programme, the plastic rotor should turn fastly when the machine is on. If it is not running, change the pump motor. If it is running, but machine is not draining again you can understand that there is an objeck stuck on the hose between drum and pump motor. Lay down the machine on its rear facade, you will see a large and black hose between drum and pump motor. When you remove it, you will see that there is something that blocks water running.

thank you for using fixya,rate my answer,
vijay

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It is so common that the washing machine can make terrible noise in many ways and is a common fault. In all occasions it is important that your observation is most important and so is vital to the identification /rectification and solution. If you have noticed that machine is vibrating when it is running then the motor /drum suspension has to be inspected. Since these fittings are located on the underside of the machine it is important that you look for the noise with a good inspection lamp. Manually turn the motor and drum and listen for the noise, if so the motor bearings, the drum agitator shaft and fittings must be checked. Also the suspensions which include the shock absorbers and springs, the body clamps must be checked to be in correct alignment and not changed in position. Tightening of the mounting is also very important. Finally in most cases a drop of OIL or smear of grease on the moving parts cane solve most issues.

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