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Belinda N Andrew Turner
Belinda N Andrew Turner Posted on Jan 23, 2019
Answered by a Fixya Expert

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Brought factory reset konka r8a phone but is locked to old owners email, how do i fix this

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Robert Miller II

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  • Expert 98 Answers
  • Posted on Jan 23, 2019
Robert Miller II
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Joined: Mar 10, 2009
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Hard Reset the device:

  1. Switch off or Turn off your phone.
  2. Then, Press and Hold
    1. Volume Up + Power button (or)
    2. Home button + Volume Up + Power button (or)
    3. Volume Down + Power button (or)
    4. Volume Up + Volume Down + Power button
  4. Please try above all steps one by one, Until you will see Android reboot menu.
  5. Then, To go to the Recovery Mode menu hold down the Power key for a short while.
  6. Next, select option : "wipe data / factory reset" using Volume Down, and Power button to confirm operation.
  7. After that, choose option "yes" with Volume Down, to select and Power button to accept.
  8. Finally, press Power button to enter option " reboot system now ".
  9. Finally, Hard reset done on your mobile.

5 Related Answers

Anonymous

  • 80 Answers
  • Posted on Feb 07, 2008

SOURCE: Can this phone be reset to factory conditions?

There is a "wipe handheld" option..

Go to Options... General Settings.... when in GS, click MENU button on the device and select "wipe handheld"..

Hope that helps... :)

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Anonymous

  • 7752 Answers
  • Posted on Oct 21, 2008

SOURCE: sony ericsson w850i unlock code

try 0000 if that does not work then you will need to take the phone to a mobile store and have the code reset.

Anonymous

  • 1 Answer
  • Posted on Jun 05, 2009

SOURCE: Forgot Lock Code - Samsung m500 Cell Phone

try to use last 4 digit of your phone number . go into the menu then setting then security then enter four digets and you can find these 4 degits into in setting then phone info enjoyyyyyyyyyyyyyy

Anonymous

  • 106 Answers
  • Posted on Jun 13, 2009

SOURCE: locking code

12345 or 00000

rugby prop

  • 595 Answers
  • Posted on Jan 13, 2016

SOURCE: I accidently hard reset my phone when it on locked email and password for is correct Google it keep directly me back to set up saying use owners original previous email

Can only suggest you contact the service provider for help

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I found this information in the manual.
"If your phone hangs or freezes, we recommend that you do a "soft" reset instead of a hard/factory reset. To perform a soft reset, remove the battery, wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone."

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* Isn't this a phone?
https://www.youtube.com/watch?v=nkCgnkf9BpQ
https://www.youtube.com/watch?v=6yYrfKVV1nI

* If it is a phone and your stuck then try a "Hard Reset" This will clean out your phone and reload it with the latest MFR software without all the other junk sellers install.
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Aloha, ukeboy57

PS if this is not a phone then please indicate Brand and Model.


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I have a motorola droidmverison phone i did a factory hard reset. And no2 i cant log in cause i donrt. Have the old email info How do i by pass log in with nold user account
This is an activation lock through Google. Basically, the device was factory reset, and there was a PIN or SWIPE lock screen and a Google account on the device when it was factory reset.

As a layer of protection and to ensure the phone is not stolen, it is looking for you to enter the Google account that the device was ORIGINALLY set up with. If you know the Gmail login, but need to reset the password, you will not be able to login to the phone for 72 hours AFTER the password reset.

If you do not know the login, there is no way to bypass this screen. You would need to get the Gmail account information from the original owner.

If you have more questions concerning this, here is an in-depth explanation of the security lock. Guide What Is Android 5 1 Anti Theft Device Protection Feature And How Do...

I’m happy to assist further over the phone at https://www.6ya.com/expert/christopher_d13aca62d29ed9ae

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