My 9 portable DVD was dropped and now it no longer will load a DVD to play. The unit does turn on. Is this repairable?

The first thing to try is to clean the laser itself by using a cleaning disc. If that fails then most likely the pickup laser is no longer any good. This is usually obvious if you place an audio CD in the unit and it plays fine : )

Litium battery in this portable DVD player already in the unit like the last 2 years?Yes.The litium battery require replacement.Tries websites like Partstore.com,Ebay.com,Amazon.com to buy a new litium battery for the replacement.

Have you tried different discs andare you geting the same problem? If so sounds like the laser eye is mis-aligned from a abrupt jar or drop or no longer good and needs to be replaced. If its mis-alligned it can be realligned by taking it to a repair shop but may cost more than replacing the unit itself.

Joe

the laser may be broken,and can not read...

I would get an optical laser lense cleaner ( it is basically a cd that has fine soft brushes on the underside to clean the laser lense )

something like :

laser lense cleaner link

With the power turned off, open the DVD Player, and then open the top where you load the DVD into the player. Locate the laser lens and notice that the laser is attached to a transport assembly that moves the laser diagonally outward in a slot. 1. Slide this assembly outward to the end of its track. 2. Slide the assembly back inward to the closest inward position. 3. Repeat the process of sliding the assembly outward and then back inward.4. Put in a music CD and let it play all the way through. This helps to calibrate the laser head assembly movement. When the music CD is finished playing. 5. Put in a DVD, and you should have a working unit again This is a factory solution from Mintek that was given to a customer who ask for help with the forever loading disc problems. This solution may work on other models of portable DVD players. Most portable DVD players use this type of transport mechanism. Try this solution it might work for you.I hope this information helps your problem.

try to clean the lens using cd cleaner or cotton buds with drop of water on it. that really works.

If you cannot get it to work, the drop did the damage. Sorry.

Durabrand portable DVD players are no longer supported because the company that made them for Walmart went out of business last Novemeber. You can contact Walmart for a replacement unit.

I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

Thanks for using FixYa.

First, if you have a receipt, you have a warranty.

If the unit will not play any commercial dvd, unfortunately, the unit has developed a defect and needs to be replaced. It can not be repaired. Our warranty is 90 days from the date of purchase. Also, you may want to call the number above to see if your model qualifies for out of warranty exchange. The cost of the exchange would be $31.


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