My son bought this at toys r us when they clearances our and closed dang thing never has worked the remote never did sync together. How do you get this to work. Cost him 40 dollars

LeapPad Ultra can be reset by syncing it to the LeapFrog Connect software

OR

Here is a YouTube video with instructions:

Factory Resetting the Leappad 2 - YouTube
http://www.youtube.com/watch?v=dnyle_-2aDY

IR LED at TV circuit is failing. Verify whether crack in soldering or any damage in internal circuit.

Look for a small opening with little white tabs that can be moved up and down, on both the train and the remote. All the tabs must be in the same position. ( Same thing on a garage door opener.)
If that's not it, make sure the batteries are in correctly in both items, reversed batteries will run lites and such, but not remote controls.

I had the same problem. To fix it I removed all of the new batteries except for the left leg. Turn buzz to Try Me Mode on his back. put the batteries back in. After the batteries are in stand him up and switch him to off for 5 seconds. Then switch him to play mode and he should come to life.

We just got one too. I was on clearance but NIB . Went to use him for the first time and he did the same thing. Beep's twice ( motor malfunction or something according to FP website) and thats all. VERY DISAPPOINTING! It was late in the day so I couldn't call Customer Service, but found a tip on here to reset it with a pin or pen in the hole by the switch on his foot . ( Have him turned off insert pin into hole till it clicks, then switch him on while holding the pin in. You'll hear it make sounds for a while and then beep at the end. After that test him with the remote and see if he does anything new. ) We did this and it enabled him to do a few things more than what he was doing but still no where near full working order. The next day I called Fisher Price and basically they told me it was irreparable. And offered to send me a voucher. Well, thats all well and good but my son wanted THIS toy! Of course it has been discontinued too. Mama won't quit till she has tried everything, so I break out the toolbox and remove the 10 screw on BigFoots back and then remove his chest piece . Its still attached by wires so I had to be careful, not to damage that connection. Inside I saw the circuit board and although I know NOTHING about electronics like that, I wiggled each connection and made sure they were tight, blew on it in case there was any dust and just did a general gentle jiggle of all the parts. What did I have to lose? LOL. And you'll never believe what happened... HE WORKS GOOD AS NEW NOW!!!! I kid you not. He does everything he is supposed to do and my son loves him. So, I all I am saying is, its worth a shot to open him up and try it. I can't promise it will work for you , but I can promise it worked for me. Good Luck!

If you still have the manual/paperwork for the toy, there should be a customer service number in it somewhere. You should be able to have them send you one. You could also look on the manufacturer's website to see if you can order one there.

tombonw, I noticed this problem last year also, did the same string replacement as you, but by seasons end the new strings I bought had the same problem with a few doing something different. Did you ever find a good solution or hear from anyone else?

There's two things I know of that could be causing this: either the batteries are too low, or the remote is no longer synced to your console for some reason. The batteries are easy enough to check--just replace them and see if the problem is fixed. If that doesn't work, try resyncing your remote. Each remote has to be synced to your particular console, and won't work on any others. There are buttons you have to press on both the remote and the console that sync the two together--there should be detailed instructions in the Wii manual.

I have purchased 2 remote controlled toy cars from Costco over the years. These New Bright batteris and charges last only a few charges, and then they go bad. I am disappointed. I will go to Walmart and buy a new battery and see if it works better, if not, i will return to Walmart.

Dang it, I used to live in jackson,NJ there, right up the road....grrr...we got a friend from NJ visiting us this month and is already bringing us a Fire Rescue Jeep & Gaucho Grande...too bad I couldn't get them to buy us one of these...gosh darnit!

I'm going to have to call again tomorrow my local store, shame they don't do store transfers?