The water dispenser on my Neff American fridge freezer has stopped working.The model number is K5920L0GB / 06

It almost certainly needs a new thermistor, which is the electronic thermostat sensor.

Can you remove the freezer rear panel again and take some photos of the frost pattern so I may see what is stopping the cold airflow to the fresh food section?I'm here on Fixya if you have questions
Contact Me Here
Appliance 911 Sea Breeze

If freezer cooling but fridge not cooling,then its a defrost issue.First freezer cools,then cool air from freezer gets to fridge and fridge gets cool.But if freezer defrost cycle not taking place then its faulty defrost assembly parts.

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

partsselect.com

--------------------

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

The freezer section is working,but fridge is not because defrost door is blocked.Its a defrost cycle issue.

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

This is list of refrigerator problems,which is normally faced in refrigerator.
You can go through the details,by clicking the link below:---

Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html

Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html

The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html

Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

May be it needs reset. Unplug the unit for 12 hours and then reconnect to see if that makes any difference.

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

First, I'm not a Neff representative.
* Check your warranty. Call for support.https://www.neff-home.com/uk/service/support
* Website; https://www.neff-home.com/uk/products/fridges-freezers/fridges
* Manual (official - requires you to register.); https://www.neff-home.com/ie/service/manual

*** The following is for information only.***
* Model needed for specific solution.
* The buttons are for setting the coldness (harder?)
* There are some models that can change the chill "box" section to a freezer.
* Product specs (Official); https://www.neff-home.com/uk/products/fridges-freezers
* Neff Integrated Fridge Freezer K8524X8GB Product Overview (check 0:35) ; https://www.youtube.com/watch?v=NVqMz7cbY4o
* Neff K5920L0GB Side By Side American Fridge Freezer; https://www.youtube.com/watch?v=92ugO2ArjaA
* Neff KA3902B20G Side-by-side fridge-freezer; https://www.ruislipappliances.com/images/PDF/KA3902B20G.pdf
* Catalogs; http://pdf.archiexpo.com/pdf/neff-9796.html
* Products; http://www.jamesratfordbridge.co.uk/downloads/Neff_brochure.pdf
* NEFF KI2823F30G Built In Fridge;http://www.creativelivingni.co.uk/neff9.pdf
* use the posted contacts for specific support.
Aloha, ukeboy57

The ice maker unit give the command to the water valve to relese water for a short time.
you cna check with volt meter on the water volve that got the pip go to the ice maker unit if it getting 120V for short time when the fingers of the ice maker making full round.
if you get 120v the problem is the valve (the ice maker and the water have difrent water path so its difrent valve used) if you dont get 120v or the fingers of the ice maker not turning then its your ice maker unit need to be replace.

I hope you find this Very Helpful and best regards!

Are your ice cubes to big or in the dispenser door not opening all the way both can be fixed adjust the flow timer on the ice maker or replace the door dispenser

Sounds like the water hose to the ice maker has come loose. Is it in warranty?