SOURCE: my macbook pro OS 10.6.4
Restart your mac. As it's restarting/booting up, hold down the command, option, R and P keys simultaneously. As it's booting up and you're holding these keys, you should hear the startup chime, continue to hold the keys down, it will cycle and you'll hear the startup chimes again. Let it go thru this cycle 7 (seven) times before you let up on those keys. Once it's cycled 7 times, let it boot up normally.
If that doesn't work, then reinstall the original system software that came with the Macbook. You may have to reformat the hard disk and do a clean install.
SOURCE: The LaCie DVD Utilities disk
It seems that the DVD is PC-Compatible software, which won't work on Mac. Sorry.
SOURCE: need restore disk for Gateway ZX6961-UB21P 23
Try www.gateway.com contact customer support and the technical department for possible replacement.
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