Hi Connie.
There are a few reasons why, but the most common are the following:
1. The recipient's txt message inbox is full and cannot hold more, or its being stored on their SIM card , in which case, the limit is small as there is only a limited amount of space for messages.
2, Your recipient has changed their phone # and you will have email them (if you have their email). If not, find someone who knows them, and get their # or email.
3. Clean up your textsTexts can add up pretty fast, if you save most of your text messages instead of deleting them then your phone might just be getting a little clogged up. Go through your SMS messages (Short Message Service, also referred to as text messages) and delete the ones you don't need. After you clean up your messages power cycle (power off count to 10 then power it back on) and see if any texts start coming through (if texts don't get delivered they can often be stored on your service providers network for a couple of days before getting deleted, that's how you get texts even if your phone is powered off). Note: I recommend that you power off your phone at least once every couple of days for a healthier happier phone, plugging in your phone to charge for the night doesn't count as being off. Think about the last time you powered your phone off and just let it rest for 5 min, if it's been a while try to make it a habit.
4. Checking your appsApplications can cause funny problems on smart phones; if you downloaded or installed an app for texting then it could certainly be that app causing issues. Especially if your phones software just got updated, your operating system might now be up to date but the app might not be. Check and see if there is a new version of the application available. If there is go ahead and update it and see if that helped. Note: you should be able to send a message to yourself in order for you to test your device and make sure it's now both sending and receiving texts correctly.
If updating your apps didn't help then I recommend you remove them. Start with any third party apps (applications that you downloaded yourself) that have to do with messaging then start removing any apps you downloaded around the time that your problem started.
5. Perform a reset. Once you have cleaned up your texts and your apps and if you're still having issues then it might be something in the phone itself causing problems. This can be a number of things, a bug, a glitch, a virus (viruses are not too common on phones yet, but they can and do happen), or most likely something just picked up online.
As a sort of last resort to determine if it is an issue on the device itself you need to perform a Factory Data Reset. Don't Panic it's not as bad as it sounds, and chances are extremely high that it WILL fix your issue, you just need to backup all your information before actually proceeding with the reset. There are quite a few articles on this site that will walk you through how to backup and reset your type of phone (click
here for specific instructions if you have an Android Smartphone). Most smart phones have automatic backups these days so the process of saving your information shouldn't be too bad at all.
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