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Annabelle Cruz Posted on Jan 14, 2019
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My dehumidifier doesn’t collect water - Dehumidifiers

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Srushti Karle

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  • Posted on Oct 17, 2022
Srushti Karle
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If your dehumidifier is not collecting water, try resetting the dehumidifier by disconnecting power to the unit for 30 seconds and re-connecting the power. Then, set the control settings and see if the unit operates properly.

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Do check out the Amfah Air Expert Company's Dehumidifiers
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Jim Hicks

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  • Posted on Oct 02, 2019
Jim Hicks
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I don't know.
it is common for dehumidifiers to not collect water
in cold weather. please consider obtaining a portable device that shows how humid the air is where your machine is located. i find 55 or 60 is suitable for my basement.

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5 Related Answers

Anonymous

  • 883 Answers
  • Posted on Jun 08, 2007

SOURCE: No water collection

compressor may be starved for freon or blockage in freon line...tech must troubleshoot.

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Anonymous

  • 525 Answers
  • Posted on Jun 02, 2008

SOURCE: Dehumidifier

Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.

Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

Richard Raynor

  • 225 Answers
  • Posted on Jul 01, 2008

SOURCE: Dehumidifier Does Not Collect Water

Hi,
A dehumidifier is just a refrigerating machine with it's shirt hanging out and there is not much in the way of serviceable parts inside.
If the compressor runs - the throbbing sound - and it doesn't collect water then either the intake filter screen is totally clogged with fluff or the compressor has leaked it's gas away, in which case it might run continuously and get hot to no good effect.

If it doesn't run then it may be that the motor capacitor has failed, but that can soon lead to the compressor motor cooking itself; leaving you with an expensive doorstop.

The one thing you might get checked is the "bucket full" switch. There will be a floating part on the bucket which rises up when the bucket fills and eventually makes contact with another part which is connected to a small switch. If that switch has failed you might be lucky and get an inexpensive repair job done.

If these suggestions do help you solve the problem, please give my reply a suitable rating. If they do not, please add a comment with more details so I can try to help you further.
Cheers, D

Anonymous

  • 1543 Answers
  • Posted on Aug 28, 2008

SOURCE: not working

Hate to tell you, but it may be a goner. Many units have a rectangular air filter that may be clogged, but I would still expect to see some moisture removal. Without exact model I'll have to be general,.... remove cover (front or back, depends on model) to see cooling coils. If the compressor is running, these coils should be wet or may have a light frost on them for a time. Not = refrigerant leak. (not economical to repair) If you see one small area of ice,... it's also a goner. If the compressor does not run you could have a bad compressor, a bad defrost control, or a bad control / humidistat. Other than the filter or possibly a fan motor, these unit are rarely economical to repair.

Anonymous

  • 104 Answers
  • Posted on Oct 04, 2008

SOURCE: dehumidifier runs without collecting water

1- check if the water collecting bucket is properly installed (the light will show is ON but if the bucket is not propely installed -pushed in the proper position ) -make sure the slots on the bottom of the dehumidifier are posisioned correctly.

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There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

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It collects some water but it also spits water out

The dehumidifier has a non-removable tray under the coils (they look like radiators) that collects and drains the water away. If the tray or drain gets clogged with dirt or slime the water doesn't drain away well. Some water is picked up by the fan and is blown out the vent. Take the covers off the machine and give everything a good cleaning. If you get water on any electrical parts, let the machine dry thoroughly before plugging in.

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