1) I HAVE A ESAM 6620 DELONGHI MACHINE AND THE WATER IS NOT COMING OUT OF THE SPOUTS BUT I CAN HEAR THAT THE PUMP IS WORKING ? 2) WHERE DO YOU PUT IN GROUND COFFEE TO MAKE A BREW ?

Based on the information provided, it is possible that there is an issue with the machine's internal circuitry or wiring. It could also be a problem with the control board or the sensors that detect the presence of the milk jug or hot water spout.

One possible solution is to try resetting the machine to its default settings. To do this, turn off the machine and unplug it from the power source. Wait for a few minutes before plugging it back in and turning it on again. This may help reset any internal settings that could be causing the issue.

If resetting the machine does not work, it may be necessary to have it serviced by a professional technician. They can diagnose and repair any underlying issues with the machine's components.

It is also worth noting that regular maintenance and cleaning of the milk frother and hot water spout can help prevent issues from occurring in the first place. Be sure to follow the manufacturer's instructions for cleaning and descaling these parts of the machine.

Overall, if the issue persists, it is recommended to contact Delonghi customer support or a certified technician for further assistance.

spout clogged clean with vinegar

Hey Raman,

I hope for your good health and wishes for your dignity,

I am giving the detailed video link below, it would really work and help you out in your query.

https://www.youtube.com/watch?v=-1ZxBOzHUyU

Please go through the above link and let me know for any further discussion

i would be glad to assist you.

https://www.youtube.com/watch?v=-1ZxBOzHUyU
https://www.youtube.com/watch?v=U4LyS-zLE2I

Download manual from:
https://www.seattlecoffeegear.com/assets/user-manuals/delonghi/delonghi-esam-6620-user-manual.pdf

It's best to contact the manufacturer for support.

Hey Everyone,
I had this exact same problem.
Check out my video of how to fix it.
Video: https://youtu.be/_SbGiD4LeCc

Hope it helps!

1. Insert steam spout and push OK.
   

2. Fill your tank and add descale solution.
   

3. Go to program settings - Descale.
   

4. Follow the prompts on the readout.
   

5. After descale and rise are complete refill your water tank.
   

6. Your system should now work as normal.
   

Note: If you do not have a descale solution, run the above with just water. Remember to descale when you obtain a descale solution.

Either the grind is too fine and the water cannot go through or the brew unit is blocked.

I got this machine and there was grinding noise but no water coming from the spout or coffee from the dispenser.

Took the back cover off. The big lump in the middle is the water pump. One of the wire connections was hanging off mine. Pushed the connector back on and everything worked fine.

Great coffee, rubbish construction!

use 1/4 cup of vinegar and fill pot with cold water, run through machine