Question about Nortel Lands Phones

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I have a Nortel 7316E phone. I'm locked out of retrieving my messages and can't figure out how to unlock it. Can you help?

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  • Christoph Pozdena Feb 01, 2019

    You are locked out from your mailbox after too many tries getting in. You will need to ask your system administrator to unlock it through programming. Can be done in Feature983.

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Posted on Jan 02, 2017

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  • 27 Answers

SOURCE: "flash busy" message when trying to retrieve voicemail messages

It is telling you that the voice mail ports are busy and can not take another call in to the voice mail system. If the port the does not clear up after a min or two then reset the voice mail system . Unplug the power cord from the wall and let it set for a min , then plug it back in and wait about 5 min for the system to come back up , that should free up the ports .

Posted on Apr 17, 2009

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consultel1
  • 860 Answers

SOURCE: how do i change the names that are on the display

Programming2.gif is done on 7310, 7324 and 7316 type sets.Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

Posted on Oct 16, 2009

consultel1
  • 860 Answers

SOURCE: Nortel 7316e: Need to change the auto attendant

To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Posted on Oct 27, 2009

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consultel1
  • 860 Answers

SOURCE: how to get voicemail from another phone nortel

If your trying to get your messages from another nortel set in the office press your open voicemail button or feature 981. The left soft key below the screen should say OTHR. press the soft key the screen should change to LOG: enter in the mailbox number followed by the password and #.
If your trying to get your messages remotely, call into the office and when the auto attendant answers, press ** followed by your mailbox number password and #.

Posted on Nov 02, 2009

MNfisherman
  • 11896 Answers

SOURCE: Our Nortel 7316E office system

moz-screenshot.pngHave you tried the hang-up button? It has the phone with the arrow down? Some phones have a Rls button instead.

What you need to do is hit the weird circle like key and the #802 to cancel intercom

Posted on Mar 10, 2010

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1 Answer

How do i retrieve voicemail messages from an outside phone on a Nortel Networks T7208?


Hi,

Nortel will have a phone number that you can dial from any other phone to retrieve your messages.

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Hello, i have a nortel 7316e and trying to reset to factory default. i am entering **7827887 and error message "startup denied" appears. Thanks Nikko


Remember to hit "Feature" first. Dialing **7827887 by itself does nothing.
EG;
1 - Feature **7827887 (STARTUP)
2 - Enter installer password 266344 (CONFIG)
3 - Change to template desired (square, hybrid, or PBX)
4 - Press NEXT to apply the template

Edit: Make sure you have access to the phone pool as admin and that there are no restrictions set on the phone itself. The same thing was happening to others and was detailed here
http://www.tek-tips.com/viewthread.cfm?qid=983869

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My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you your mailbox extension

Apr 25, 2011 | Nortel T7316E 2-Line Corded Phone

1 Answer

Our Nortel 7316E office system appears to be locked on intercom. We cannot complete an outgoing call. Please HELP!


moz-screenshot.pngHave you tried the hang-up button? It has the phone with the arrow down? Some phones have a Rls button instead.

What you need to do is hit the weird circle like key and the #802 to cancel intercom

Mar 10, 2010 | Lands Phones

1 Answer

How to get voicemail from another phone nortel 7316e I am trying to get my office messaged from my cell.


If your trying to get your messages from another nortel set in the office press your open voicemail button or feature 981. The left soft key below the screen should say OTHR. press the soft key the screen should change to LOG: enter in the mailbox number followed by the password and #.
If your trying to get your messages remotely, call into the office and when the auto attendant answers, press ** followed by your mailbox number password and #.

Nov 02, 2009 | Nortel T7316E 2-Line Corded Phone

2 Answers

Nortel 7316e: Need to change the auto attendant


To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Oct 27, 2009 | Nortel T7316E 2-Line Corded Phone

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