Computers & Internet Logo

Related Topics:

B
Bob Layton Posted on Jan 08, 2019

Since NComputing turned off their registration servers for the X550 is there a way around not being able to register? I performed a repair to the vspace software it put me in trial mode for 30 days.

I contacted their tech support and this is part of what I got back. As you may know, our old legacy vSpace versions reached End-of-Life status in Jan 2018. This, as well as information on all our products, can be found on the product lifecycle page https://www.ncomputing.com/support/lifecycle Part of the shutdown process for our expired legacy software involve decommissioning servers that perform online registration for legacy vSpace versions. This will have no effect on your current installations, however, after the specified date, new online registrations for the old legacy vSpace versions will not be possible.

2 Related Answers

Anonymous

  • 2 Answers
  • Posted on Nov 11, 2010

SOURCE: Dear Mr. , I have VMware

Hello Rana,
Please recheck which model number you are working with, since what you are describing sounds like the L300 and not the L230. If it is the L300, then you may have initiated a firmware update from the console or from within the device. We'd be happy to walk you through this -- please contact us online or by phone by going to: http://www.ncomputing.com/techsupport

Ad
puertobori

Doctor PC

  • 7733 Answers
  • Posted on Mar 10, 2011

SOURCE: NComputing vSpace not installed my pc Error

Options:
(A)

An authorization error usually occurs when more than one system in a LAN has the same software serial numbers assigned to the system. In this case, the first PC to be turned on does not suffer an authorization error, but any subsequent PC's which contain the same serial number will experience the issue.
To remove these duplicate serial numbers, first unregister them, then delete them from the host PC they are installed on:

  1. Access the NConsole application by either:
    • Click "Start" > "All Programs" > "NCX-2000-XP" > click on the entry labeled "NCX - 2000 - XP"
    • Double-click the NComputing console application icon in the system tray
  2. In the left-hand pane, navigate to "Local Settings" > "Information and Settings" > "Serial Numbers"
  3. To unregister a serial number, right-click on the number and select "Unregister now"
  4. To remove serials, right-click on the number and select "Delete"
Also, an update that does not install correctly may rarely cause corruption of the data file in which serial number information is contained, causing this error. If there are no other X-series hosts on the network with duplicate serials, then a complete uninstall and reinstall of the X-series software may fix this issue. When uninstalling, choose to unregister all serials and remove all serial registration data.
To download the latest version of our software, please search the knowledge base using "software download" as the search text, for links to the latest software.

(B)
When more than one X300 station is used under the same login (same Username on two or more stations), Active Desktop error messages may occur. Also stations would be sharing same user settings and other files, which could cause unpredictable errors.
Different stations should always be used with different usernames logged in. To add more User accounts (usernames), go to Windows Control Panel, select Users and then go to Create New User option.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3helpful
1answer

Driver download x550 pci card

To access the NComputing software downloads, you must be logged in.
Don't have an account?
Register Now
or
Please log in
2helpful
1answer
0helpful
1answer

Ncomputing x550 how to connect webcam to all user

The X550 does not have any direct USB port support, in other words, there are NO USB ports on the XD2 devices that connect to the X550 card. You can however connect USB devices to the host system and then assign that port/device to a specific XD2 NComputing seat within the NComputing console.
0helpful
1answer

Ncomputing with 5 stations freezes after 30 mins in use

Make sure the software is registered after the vSpace installation. Also, make sure this is part of a fresh install, not an image where vSpace might have been pre-installed.
0helpful
1answer

Cannot connect server ...... client PC diplay this message

Can you PING the L230 device from the server? In other words, are you confident there is a clear IP path from server to device? Also, if you're running on XP, turn off the XP firewall as a test. If that works and you still want to run with the firewall on, then you'll need to specify specific ports to be opened up on your firewall or your domain's firewall policy. Those ports, as listed from NComputing's website are:
Port Exceptions
  • For L-series device connection
    • TCP: 27605, 27615, 3581, 3597, 3645, 3646
    • UDP: 1027, 1283, 3581
  • For vSpace registration
    • TCP Port 3630
    • Point to:
      • register.ncomputing.com
      • or 85.214.107.229
  • For vSpace Update
    • TCP Ports 20 & 21
    • Point to:
      • 70.182.176.102
      • or 81.169.173.128
      • or 81.169.173.128

1helpful
1answer

First l230 connect to vspace ok,then i installed safe360 , then l230 report "terminal server - yet not ready. please, retry ..."

What is Safe360, an AntiVirus or Firewall software? If so, the program may have inadvertently blocked port access to the kernel which vSpace needs access to for user sessions. Below are the port exceptions for firewall configurations and file exceptions for Antivirus configurations. Current as of this post.
  • Port Exceptions
    • For L-series device connection
      • TCP: 27605, 27615, 3581, 3597, 3645, 3646
      • UDP: 1027, 1283, 3581
    • For vSpace registration
      • TCP Port 3630
      • Point to:
        • register.ncomputing.com
        • or 85.214.107.229
    • For vSpace Update
      • TCP Ports 20 & 21
      • Point to:
        • 70.182.176.102
        • or 81.169.173.128
        • or 81.169.173.128
  • File Access Exceptions
    • For vSpace functionality
      • C:\Windows\system32\KMServc.exe
      • C:\Program Files\Common Files\NComputer\Bootsrv.exe
    • For vSpace tray icon
      • C:\Program Files\NComputing vSpace\KmMsg.exe
    • For vSpace Registration
      • C:\Program Files\NComputing vSpace\KmRegWiz.exe
    • For vSpace Update
      • C:\Program Files\NComputing vSpace\KmUpdate.exe
11helpful
2answers

Cannot get license, because server send error code:47-ncomputing

Cannot get license, because server send error...47
what is solustion this prbloems
23helpful
4answers

Cannot get license, because server returns error code:-47 NComputing Error

Cannot get license, because server returns error code:-47 NComputing Error
0helpful
1answer

2 ncomputing x550 pci installed, 1 x550 is not working when the lan card is enabled...

You've hit your PCI limit, get a better mobo with more available PCI lanes, anything x58 or better shouldsort it :)
Not finding what you are looking for?

81 views

Ask a Question

Usually answered in minutes!

Top NComputing Computers & Internet Experts

Muhammad Irshad...
Muhammad Irshad...

Level 2 Expert

92 Answers

Stan Ford

Level 3 Expert

3131 Answers

ADMIN Eric
ADMIN Eric

Level 3 Expert

39394 Answers

Are you a NComputing Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...