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Give the Cricut a break. Turn the Cricut off and allow it to rest for about 10 minutes each hour. Try using a different cartridge. ... If the Cricut continues to freeze, please contact Member Care through one of the options below for further assistance.
Cricut Explore Air 2 helps in cutting the beautifully intricate designs using the compatible cutting machines. However, in some situations, you can get the problem where you will not able to use the mat. In this situation, you first make sure you are following the right guide to load the mat, check if the mat is compatible with your Explore Air 2 machine, or your device is not facing any problem.
To get rid of this issue, you have to reset all of your devices and set up the machine once again. Also, check if the mat is not damaged, refer to the Cricut crafting guide for using the mat, use the compatible mat, and more. You can also connect to the Cricut customer support team to get more info from professionals to resolve the issue.
Cricut Explore Air 2
it is no computer and you posted to computers.
is the PC locked or the CRICUT?
basically a sticker maker it is.
wow, odd.
if this odd printer locks out call them.
if the PC locks out ask your PC maker for the PW fix.
Ensure your Cricut Maker or Cricut Explore machine is powered on and within 10-15 feet of your mobile device. ... Open Settings > Bluetooth. If Bluetooth is off, tap it to turn it on.
If your Cricut machine is not cutting all the way through your material, or is only scoring the material, choose a machine below for specific troubleshooting tips. Fortunately this issue can usually be resolved with basic troubleshooting.
Remove the blade housing, then remove the blade and ensure that there are not any bits of paper stuck to the blade or lodged inside the blade housing. Ensure that you replace the blade housing correctly into the machine. Once clean, test your cuts again. If the blade and housing are already free from debris, or cleaning it did not help, proceed to 3.
Try an arm buoyancy test: gently press down on the black arms that surround the blade housing and then release them. Do they bounce right back up, or do they stick or rub in any way? If they stick or rub, please contact Customer Care through one of the options below for further assistance. If they bounce right back up when released, proceed to 4.
Increase the machine pressure settings and try your cuts again. If this does not change the cut result, proceed to 5.
Increase blade depth by turning the dial at the top of the blade housing. If this does not change the cut result, proceed to 6.
Perform a Hard Reset on the machine. If this does not help, proceed to 7.
If the machine is still not cutting through materials, or is only scoring the paper, please contact Customer Care through one of the options below for further assistance.
Retry your cuts with a new blade housing. If the issue persists, proceed to 8.
Attempt a Format and Restore on the machine through Cricut Sync. Please note that this step should only be taken if all other steps have failed to resolve the issue.
If this does not resolve the issue, please contact Customer Care through one of the options below for assistance.
Adjust/increase the Multi-Cut setting in the Cricut Craft Room cut preview screen and retry your cuts. If this does not change the cut result, proceed to 6.
If the machine is still only scoring or not cutting through the material, please contact Customer Care through one of the options below for assistance.
You say you have a Cricut expression 2 but you say quote"...of how to reset the machine including the rolling of the dials up and down three times!" The problem I have in sorting your problem is that the Cricut expression 2 does not have wheels which work the speed, pressure and size. If you have an expression version 1 machine then there would be 3 wheels on it to adjust the speed pressure and size. Obviously if you have had the machine for 4 years it is out of warranty and I am not sure just what the person did to "fix" your problem. I do recollect a video on you tube with a similar problem however looking at the video he mentions that once it is fixed the blade housing should bounce up if you push it down, does your housing now do the same as the video. In the video Evan did he mentions at the end that the soldering of these wires may not take the first time so this may be a point to check as he mentions that it was travelling the machine that caused the wires to break in the first place. The youtube.com video I am speaking of is http://youtu.be/n7LJnfPdd08,by Evan Craftman. I am assuming that when you called cricut support you called the UK support line. I often speak with support in the USA being from New Zealand it is an overseas call however I have found them very good. If you are able to I would like to see a video of just what your machine is doing. If you dont want to post it here you could email me [email protected].
I do feel very sad that you don't wish to try the Explore as I find it a surpurb machine. I have had my Expression version 1 since early 2009, I have added every Cricut to my family of cricuts and own 3 expression 2's and now an explore. If you had bought a computer 4 years ago and you currently took it to a repair person to get it fixed I am sure their first response would be it would be better to get a new one. Your computer boards appear to be fine maybe you need to take the video to the person who did your fixing as most people who do this sort of work would not understand how the machine runs. I hope this helps and you can get your Cricut working again. If all else fails you may be able to buy a 2nd hand one cheep and have your repair person change the carriages completly.
Hi Anonymous, let's try to help you out. So, as that:
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