Changing auto attendant's voice to be my own.

Log into voice mail with password and go to AA/Lines and tell each line to use the same Table #.

An auto attendant in a Panasonic brand voice mail system (TVS/TVA/TVM etc.) is controlled from the message manager's phone. It is accessed by calling 165 and dialing #6 *998

Unfortunately, your question has no hard answer. Each voice mail and auto attendant is different. For example, in TVS boxes, we use custom greetings and store day messages in 30 and night in 60. There are 100 "custom" greeting slots and 32 "company" slots in a TVS box. In the newer TVA systems, the interface is visual and custom messages get assigned sequentially. In those systems, we start with 1 day and 2 night.

So, the best answer is to find the installation instructions. If you can't, then you can step through each custom greeting for the existing one, or log into the VM system and read the database.

Carl

A Panasonic 7730 phone operates on 18 different Panasonic Key Systems. There are 5 or so different ways to record a message...which one is yours?

The 7730 was first delivered with the TA-824 system. It has the ability for announcements via DISA, which was built in to the USA versions of the TA. It's recorded or changed via the master phone and PROGRAM 911.

A Panasonic TVA or TVS voice mail system does auto attendant functions. It can have both company greetings and custom service messages. Those are changed via mailbox 998, the message manager's box.

Last, the newer system also have "bulit-in" voice mail boxes. Those greetings are recorded by 722xx commands.

Carl

You don't "lose" the manual, it comes on a CD. The Panasonic system probably has a TVA voice mail system and it requires you to change the Auto Attendant greeting from the message manager's mailbox. If you don't have the passwords for mailbox 998 and 999, you need to contact someone who has them and a layout of the system.

Your Panasonic technician can guide you through the process.

Carl

Call your own number or press and hold #1 button and when the message starts playing press either # or * and follow the directions. It's usually #

I was told by an AT&T rep that the auto attendant can forward calls to another 984 phone to leave messages for that person. Your original OGM (out going message) on the designated Auto Attendant phone should state greeting and the names and the extensions. The caller presses the buttons for the person they want to reach and their call is forwarded to that extension. That extension, if unattended, will have an OGM telling the calling who they have reached and to leave a message. This feature can only transfer calls to other 984 phones only.

You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC

What manual did you download, where is the message located, and what is it recorded on?

A 7433 phone is just a phone, it has no messages. It is connected to a TD-816/1232 Key Service Unit and a TVS/TVM/TVA voice mail system if it's Panasonic branded.

When you call in to the TD system, the voice mail answers the call and plays the Auto Attendant greeting. Is this the one you want to change? Or do you want to change the greeting that you get after the AA answers any they dial your extension?

Each of those messages can be changed from the Message manager's box or from your own mailbox, using the codes and passwords supplied at installation.

Carl

I do not fully understand you message but it sounds like you want to get into administrator programming of your voice mail.

I don't deal with voice mail programming. My only suggestion is to try and determine exactly which voice mail model you have and find the "administrator" or "programming" manual for the voice mail.

All manuals are available free at www.avaya.com

Do you have the manual for the phone system or the voice mail? If you are looking at a phone system manual, most do not contain any details on voice mail settings because you can have different voice mail systems attached to your system. Just like your computer manual would not contain much information about the printer you purchased separately.