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I ordered 2 watches. One of them was the wrong color and the other one is cracked.do i have to send them back to China? I am confused on the return address.
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Retailer might have sent you the rose gold model due to supply problems rather than send nothing. It might even have been done from good motives.
Double check your order to ensure you didn't click the wrong colour box by mistake and then contact the retailer if they really sent the wrong colour and advise them you are returning it for exchange or refund and expect them to refund your postage. You will need to use a premium service that is recorded and tracked and has adequate insurance cover.
If you provided the proper information to the repair center and they sent it to the wrong place, they are responsible for it. Also did you send any information to the address that it went to in order to see if they got it?
ok so where can i DL this BT Notifier.apk cant get it from the persons FTP i got the watch from so now what is this a top secret that nobody wants to give out or what wth that or ill have to send the watch back to china
The crystal is an exact fit so I would recommend sending it back to the makers to get a price for a replacement crystal or take it to a watchmaker and he will send it back for you
Any local watch repair shop can do it for you. No problems at all. Local shop you can find on internet by typing in your browser: watch repairs in (your town name} area.
This post is pretty old, but maybe someone can benefit off this reply! My band broke off at 2 places. I called the Service Center # listed on the manual (1 800 448 4639) and they told me to send the whole watch in along with a check or money order (Payable to TG Service Center) for $10 and a note with my name and address on it. They would replace the whole watch for "free"!! Only downside, it could take 2-4 weeks before I get a replacement back. Address to send to: TG Service Center, PO Box 2740, Little Rock AK 72203.
Hey man all you have to do is mail the watch to Guess, their service dept is world class. I found a lost guess watch behind a car seat. It was lost for 10 yrs i mailed it in, the fixed it to mint condition and charged me $13. I took another guess watch to the mall to have the battery and crystal replace, dont take it to Mohammed just send it back to guess, they will fix anything they find wrong and mail it back to you. I have dont this twice and they dont rape you in charges, they were way cheaper than those loosers at the watch shop.
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