I have a floor mate deluxe. The rubber around the nozzle comes off when I pull the machine up to move it back or for transport. Is this suppose to happen? Thank you

Trythe following suggestions to see if you can get your machine suctioning properly:

1) Remove the Tank-in-Tank Assembly and place your hand over the motor intake valve. This valve is located next to the Floor Nozzle gasket (at the top of the Floor Nozzle window) and behind the SmartMix Bottle. If you feel vacuum-like suction at this area, your suction power of the unit is working but air is escaping at some point. If there is no suction at the motor intake valve your machine will need to be inspected by an Authorized Service Center Technician.
2) It is possible the Floor Nozzle on your machine is inserted incorrectly. This would directly affect the suction of your machine. Please follow the directions below for removing and replacing the nozzle.
Before starting, please be sure the machine is unplugged and the machine handle is reclined.
To remove the Floor Nozzle window, first detach the Phillips head screws located at the base of the nozzle. Then, remove the Tank-in-Tank Assembly. Next, pull forward at the top of the Floor Nozzle window to release the tabs of this window from the receiving holes of the machine. This window is designed to allow access for cleaning.
When replacing the Floor Nozzle window, please be sure the tabs at the TOP of the nozzle are properly inserted into the receiving holes provided. If you do not have the tabs in place properly, the suction power of the machine could be affected.
Rotate the window down into place and replace the screws.
3) Ensure that the Ready Tools knob (diverter knob) is in the proper setting and the valve opens and closes freely. Ensure the black foam gasket is in place under the valve.
4) Check to ensure the Tank-in-Tank assembly is seated properly and that it is not full of dirty water. (If this tank has a drain cap, make sure it is in place and that it has a black o-ring).
5) Check the float and baffle to ensure they are properly installed on the Tank-in-Tank. The larger square portion of this part should be below the clear baffle of the tank with the red flag portion of the float resting on top of the baffle.
6) Check the Tank-in-Tank and lid for damage. Is the lint screen clogged? Make sure the lint screen is in place on the tank lid and not placed into the motor duct. Also, clear the holes on the lint screen.
7) Check to see if the upholstery hose has suction. If the hose has suction and the floor nozzle does not, check the diverter valve to see if it opens and closes freely. This can be seen through the Floor Nozzle window as you switch the diverter knob from the floor to tools setting.

Try the following suggestions to see if you can get your machine suctioning properly:

1) Remove the Tank-in-Tank Assembly and place your hand over the motor intake valve. This valve is located next to the Floor Nozzle gasket (at the top of the Floor Nozzle window) and behind the SmartMix Bottle. If you feel vacuum-like suction at this area, your suction power of the unit is working but air is escaping at some point. If there is no suction at the motor intake valve your machine will need to be inspected by an Authorized Service Center Technician.
2) It is possible the Floor Nozzle on your machine is inserted incorrectly. This would directly affect the suction of your machine. Please follow the directions below for removing and replacing the nozzle.
Before starting, please be sure the machine is unplugged and the machine handle is reclined.
To remove the Floor Nozzle window, first detach the Phillips head screws located at the base of the nozzle. Then, remove the Tank-in-Tank Assembly. Next, pull forward at the top of the Floor Nozzle window to release the tabs of this window from the receiving holes of the machine. This window is designed to allow access for cleaning.
When replacing the Floor Nozzle window, please be sure the tabs at the TOP of the nozzle are properly inserted into the receiving holes provided. If you do not have the tabs in place properly, the suction power of the machine could be affected.
Rotate the window down into place and replace the screws.
3) Ensure that the Ready Tools knob (diverter knob) is in the proper setting and the valve opens and closes freely. Ensure the black foam gasket is in place under the valve.
4) Check to ensure the Tank-in-Tank assembly is seated properly and that it is not full of dirty water. (If this tank has a drain cap, make sure it is in place and that it has a black o-ring).
5) Check the float and baffle to ensure they are properly installed on the Tank-in-Tank. The larger square portion of this part should be below the clear baffle of the tank with the red flag portion of the float resting on top of the baffle.
6) Check the Tank-in-Tank and lid for damage. Is the lint screen clogged? Make sure the lint screen is in place on the tank lid and not placed into the motor duct. Also, clear the holes on the lint screen.
7) Check to see if the upholstery hose has suction. If the hose has suction and the floor nozzle does not, check the diverter valve to see if it opens and closes freely. This can be seen through the Floor Nozzle window as you switch the diverter knob from the floor to tools setting.

If these suggestions do not solve the problem, have a technician at a local BISSELL Authorized Service Center inspect your machine.
To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com. Click on the Customer Support tab near the top of the homepage and enter your zip code in the Service Center locator box to perform your search.

You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.

Be sure to unplug your vacuum from the electrical outlet before proceeding!

-Turn your vacuum upside down so that the handle is resting on the floor and nozzle portion is resting on a work bench.
-Remove the 2 phillips screws from the metal bottom plate and set the bottom plate aside.
-Look at the right side of the brush roll. You will see a bent metal rod that attaches to the brush roll end cap. This is the clutch rod that allows your brush roll to spin or not depending on the position of the carpet/floor switch on the top of the nozzle. Pull this rod out of the brush roll clutch only. Leave the switch end of the rod where it is and just let the rod rest there.
-Pull the brush roll and old belt out and dispose of the old belt.
To install a new belt; put the new belt on the motor shaft first, next put the other end of the belt over the end of the brush roll and stretch belt and brush roll back in to place. Notice that on the brush roll end cap opposite of where the clutch rod goes, there is a metal piece with a slot cut into it. Be sure that this slot mates with the plastic stop in the nozzle so that the end cap cannot move.
Snap the clutch rod back in place and rotate the brush roll by hand to make sure the belt is not pinched.
Replace the bottom plate.

Please try the following suggestions to see if you can get your machine suctioning properly:

1) Remove the Tank-in-Tank Assembly and place your hand over the motor intake valve. This valve is located next to the Floor Nozzle gasket (at the top of the Floor Nozzle window) and behind the SmartMix Bottle. If you feel vacuum-like suction at this area, your suction power of the unit is working but air is escaping at some point. If there is no suction at the motor intake valve your machine will need to be inspected by an Authorized Service Center Technician.

2) It is possible the Floor Nozzle on your machine is inserted incorrectly. This would directly affect the suction of your machine. Please follow the directions below for removing and replacing the nozzle.

Before starting, please be sure the machine is unplugged and the machine handle is reclined.

To remove the Floor Nozzle window, first detach the Phillips head screws located at the base of the nozzle. Then, remove the Tank-in-Tank Assembly. Next, pull forward at the top of the Floor Nozzle window to release the tabs of this window from the receiving holes of the machine. This window is designed to allow access for cleaning.

When replacing the Floor Nozzle window, please be sure the tabs at the TOP of the nozzle are properly inserted into the receiving holes provided. If you do not have the tabs in place properly, the suction power of the machine could be affected.

Rotate the window down into place and replace the screws.

3) Ensure that the Ready Tools knob (diverter knob) is in the proper setting and the valve opens and closes freely. Ensure the black foam gasket is in place under the valve.

4) Check to ensure the Tank-in-Tank assembly is seated properly and that it is not full of dirty water. (If this tank has a drain cap, make sure it is in place and that it has a black o-ring).

5) Check the float and baffle to ensure they are properly installed on the Tank-in-Tank. The larger square portion of this part should be below the clear baffle of the tank with the red flag portion of the float resting on top of the baffle.

6) Check the Tank-in-Tank and lid for damage. Is the lint screen clogged? Make sure the lint screen is in place on the tank lid and not placed into the motor duct. Also, clear the holes on the lint screen.

7) Check to see if the upholstery hose has suction. If the hose has suction and the floor nozzle does not, check the diverter valve to see if it opens and closes freely. This can be seen through the Floor Nozzle window as you switch the diverter knob from the floor to tools setting.

For the brushes:

The power wire may have slipped off. take apart the unit at the top (Behind the cleaning fluid container) Inside there is a wire coming up from the motor at the bottom of the unit. This can come unlpugged no longer powering the scrub brushes. Simply slip the wire back on the plug.

To open: remove all visible screws from top half of machine. Remove the rubber mode dial by pulling off, and remove screw behind that. Pull the front off, and the power plugs are located right on the inside of the machine by the mode dial.

for the suction, check the intake hose the comes out from behind the floor assembly. it tends to split over time

you will need to replace the squeege that is located on the nozzle. 3 screws will take it off. you can get this at a vac shop or order it from the company, filter may also need to be changed

What I had to do was take apart the vacuum head...which is very confusing, and the manual doesn't tell you how...the "secret" is to use a flat screwdriver to pop out the little wheels...there are two other screws "hidden" beneath them. Be careful as this exposes all the electrical parts as well - make sure you're unplugged! : )

Not sure if this will help but these machines are ment to be used in one direction not back and forth like a vacuum cleaner. You should start in one spot and pull towards you slowly with the trigger depressed it is designed to spray scrub and pick up the solution all in one pass by going back and forth you are pushing the rubber across dry parts of the floor and it will make noises. For any parts or cleaning solution you may need visit www.stevessewandvac.com

Someone must have lost the filter cover from the machine. It is a clear blue plastic cover that goes over the filter and has a hole that lines up with the motor intake. It is approx. 3 inches square and has an angular top to coincide with the motor intake. Look around the house for it or order a new cover.

I have found this so i think this answers my question.

 

Question         How do I remove the clear floor nozzle window on my machine?         Answer         Before starting, please be sure the machine is not plugged in and the machine handle is reclined.

To remove the clear floor nozzle, first detach the phillips head screws located at the base of the clear floor nozzle. Then, remove the tank in tank assembly. Next, remove the rectangular gasket at the top of the nozzle, and pull the clear floor nozzle forward to remove the tabs from the notches. This clear floor nozzle is removable so you may be able to access this area and clean.

When putting the clear floor nozzle back in place, please be sure the tabs at the TOP of the nozzle are properly inserted into the notches provided. If you do not have the tabs in place properly, you may have a problem with the machine's suction.

Rotate the window down into place, replace the screws, and replace the rectangular gasket.

If you would like additional assistance, please contact BISSELL Consumer Services at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET or email us by clicking on the Email BISSELL tab at the top of this page.


Reminder: When you have completed the deep cleaning process, it is recommended to return the SmartMix dial to "Water Only" prior to storing the machine.         How well did this