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Firmware is the set of computerised instructions that are given to the set when you turn the television on and dictates what happens and in what order. This is BEFORE the Software loads. Firmware upgrades are only done if there is a problem in some way. Not all sets have Firmware upgrades, software yes, but only on Smart Televisions.
Nikai is an unknown make where we are in North America. Contact Customer Support direct.
Samsung TVs remote cant be used for any other brand tv. You have to buy an universal remote for that. there are lost of universal remote available select one which supports NIKAI www.electro-medical.blogspot.com
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