Question about Polaroid SprintScan Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Previewing or scanning
Is the lamp on? Try uninstalling the software and re install If the lamp remains out check your connections. Try the Visoneer Web site Tech support But I feer is the lamp is out , may mean a new scanner Often the price of lamps and labor preclude repair.
Posted on May 28, 2007
SOURCE: SCAN STOPS MIDWAY
10.9.3 or 10.3.9?
Since you are running on a Macintosh environment, lets try to use the generic application by macintosh and it usually is embedded already when you install or get a mac computer.
From you desktop, double click mac hd > go to applications folder then look for Image capture, try to scan from there one by one. This will verify if the connectivity is intermittent or if its a bad cable. If the issue persist when you are scanning from that generic app then you may want to try to use a different cable.
Posted on Jun 12, 2008
There are two lamps with this model. One in the base for reflective and one in the lid for negatives and slides. If the base one is going out then it will be trying to use the one in the lid. You must remove the white document mat from underneath the lid to expose this lamp so it can scan your negatives.
Posted on Aug 21, 2009
reinstall the driver... if that does not work then your scanner is broken and needs to be looked at by a service technician...
I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d
Posted on Dec 23, 2009
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