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https://salter.com > spare-parts > feet
Buy replacement feet for Salter bathroom scales. Shop our extensive range of spare parts here, & get FREE Delivery on orders over £15.
Maybe those battery contacts are not making good contact with the batteries, or the contacts are dirty with corrosion. You can clean them with rubing alchol.
I had the same problem and, suspecting that the metal contacts weren't making proper contact with the batteries, I used a long nosed pliers to gently bend all ten contacts towards to the batteries (there are eight small tabs in the battery compartment, and two on the battery cover). If you don't have a long nosed pliers a small screwdriver should do it if you held the fixed part of each set of contacts so it doesn't detach during the process.
Unfortunately, it worked, but only for one weigh, and then it reverted to "Lo". This happened twice, so I telephoned the Salter Customer Service Helpline (01732 360783) who recommended a reset, which is done by removing the batteries, standing on the scale for 20 seconds, and replacing the batteries. That also only worked for one weigh, so they are looking into it further and I'll post the results here, but in the meantime I hope one of the above solutions will work for others.
yes. here is the link to the company http://salter-scales.com/ just click on the link and then enter your country. then you will see a place for parts or to contact them.
This sounds very typical of kitchen and postal scales. I know you don't want to hear this, but this basically means it is time to replace your scale with a better scale - perhaps no longer giving Salter your business..
Your salter scale has a 15 year warranty. I would call the customer service number 1-866-843-3905 and ask them why it won't zero to weigh anything. They may replace your product.
Replacement dial cover required
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