I have had my jabra BT350 for a year but we never used it. I know it worked when we got it but I just went to get it out and start using it and it has a solid red light no matter how long it charges, even when it is taken off charge, still solid red light. Jabra tech typed the problem into his computer and instantly told me it needs replaced. So apparently they know this set has problems.
Seeing the red light tells you that the jabra isn't fried or shorted and that there is life but there is a problem, the red light isn't blue when it should be. so have you read the directions your ear piece came with when you first bought it?... hold the on button until you see the blue light stays on.(blue light will flash fast then slow then come to a complete stop and stay on) once blue light stays on that should mean you can now find the ear piece on your cell phone to link up. if problem still isn't fixed then you might as well buy a new one.
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