I have a fisher and Paykel E388LW upright freezer that has defrosted and is giving an 11 beep fault and will not return to normal operation. How do I fix.

Charles T Nevin

• 4070 Answers
• Posted on Oct 28, 2009

SOURCE: Fisher and Paykel N500B fridge freezer. Freezer not freezing

The evaporator coil behind the cover on the back wall inside the freezer will ice up under normal conditions. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can’t flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad it can prevent the heater from coming on OR it won’t turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

The defrost heater is located on the evaporator. It is in a tube which is at the bottom and can also go up the sides of the evaporator. On some types you can see a burnt spot if it’s bad. With an ohm meter it should show continuity from end to end when disconnected from the wiring in the freezer. You can also test the wiring for voltage when it’s in the defrost mode.

If you have a defrost timer you can test it. It can be located under the fridge behind the kick panel on the front. Some are in the fridge with the controls at the top. You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer because that means the timer is not running. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

If you have an adaptive defrost control instead of a timer, replace it if the heater and thermostat test good. It is located in the fridge with the controls in some models and on the back in others.

SOURCE: Fisher & Paykel intuitive eco washing machine

How do I fix a code 37 on my machine

SOURCE: fisher and paykel E240B refrigerator

I called F&P customer care when my fridge did this, and apparently 11 beeps means the compressor has failed. I hope you got someone to fix your fridge! I decided to post a solution as I couldn't find one online anywhere!

Terence Fourie

• 909 Answers
• Posted on Oct 04, 2009

SOURCE: Fisher and Paykel Freezer

Very possible the door was accidently left open for a period of time. When that happens, moisture latches on to different areas which inturn creates ice build up. In short, do a good defrost and then restart freezer again.

Testimonial: "Thank you. Freezer defrosted and working again!"

SOURCE: Fisher & Paykel Washing Machine WL80T65CW1 Fault 9

sounds like a size error . when you changed the display did you size your machine to the new display module?did you get the re-size set of instructions with the new display board? ring up where you brought the display from and i"m sure they can help. if not reply back and i will guide you thru it.