The red alarm light goes on and food is starting to defrost in the freezer. What can I do?

Check for proper door closure or internal light function first
Next, check temp. control settings. If all checks ok, call a tech. to fix it

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

Under normal operating conditions, the internal
temperature of the freezer will ensure the longterm
conservation of the stored food.
When such temperature rises above a certain
level (-12 °C), the appliance will trigger an
acoustic and light alarm. The light alarm is a
blink red light (Red Alarm Indicator Light), while
the acoustic alarm is an intermittent sound.
You can stop the acoustic alarm by pressing
the Acoustic Signal Stop Switch once.
When switching on the freezer for the first
time, the Red Alarm Indicator Light will
blink until the internal temperature has reached
a level required for the safe conservation of frozen
food.

Dado

Under normal operating conditions, the internal
temperature of the freezer will ensure the longterm
conservation of the stored food.
When such temperature rises above a certain
level (-12 °C), the appliance will trigger an
acoustic and light alarm. The light alarm is a
blink red light (Red Alarm Indicator Light), while
the acoustic alarm is an intermittent sound.
You can stop the acoustic alarm by pressing
the Acoustic Signal Stop Switch once.
When switching on the freezer for the first
time, the Red Alarm Indicator Light will
blink until the internal temperature has reached
a level required for the safe conservation of frozen
food.

Dado

Hello Susan, thank you for your post!

Did your freezer previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to your appliance by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on your freezer. After deactivating the alarm and your freezer has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, your freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Starting the Appliance
Insert the plug into the wall socket. The green pilot light will illuminate to show that the appliance is switched on. The red alarm light will also illuminate until the freezer reaches the correct temperature.

Alarm Light
The red alarm light will illuminate when the temperature in the freezer is higher than the thermostat setting. This alarm light will illuminate if:
- The appliance has just been started.
- Fresh food has been put in the freezer.
- The lid has been left open, opened frequently or open for too long.
The red light will go out when the freezer has returned to the correct temperature

Dado

Red Alarm Indicator Light
Under normal operating conditions, the internal temperature of the freezer will ensure the long-term conservation of the stored food. When such temperature rises above a certain level (-12 °C), the appliance will trigger an acoustic and light alarm. The light alarm is a blink red light (Red Alarm Indicator Light), while the acoustic alarm is an intermittent sound.
You can stop the acoustic alarm by pressing the Acoustic Signal Stop Switch once.

When switching on the freezer for the first time, the Red Alarm Indicator Light will blink until the internal temperature has reached a level required for the safe conservation of frozen food.

Fast Freeze function
If more than 3-4 kg of food is to be frozen:
1. Press the Fast Freeze Switch for 2-3 seconds to activate the fast-freeze function 6-24 hours before placing the fresh food in the freezer, the Yellow Fast Freeze Indicator Light will illuminate. The compressor will now run continuously, to ensure that the fresh food is frozen as quickly as possible.
2. It is possible to deactivate the function at any time by pressing the Fast Freeze Switch for 2-3 seconds.
3. Place the foods in the freezing compartments (indicated with graphics).
4. Once the food is completely frozen (it may take up to 24 hours) you can manually switch off the fastfreeze function by pressing the Fast Freeze Switch for 2- 3 seconds and the Yellow Fast Freeze Indicator light will also go out.
5. Move frozen food from the freezing compartments into the other compartments (storing compartments) to make room for another freezing.

If the Fast Freeze Switch is accidentally left on, the fast-freeze function will be automatically switched off 48 hours later. The Yellow Fast Freeze Indicator light will also go out.

I believe that you all understand. If you intend to freeze larger amount of food then certainly a few hours before some shopping switch on the fast freeze function.

Dado

Red Alarm Indicator Light
Under normal operating conditions, the internal temperature of the freezer will ensure the long-term conservation of the stored food. When such temperature rises above a certain level (-12 °C), the appliance will trigger an acoustic and light alarm. The light alarm is a blink red light (Red Alarm Indicator Light), while the acoustic alarm is an intermittent sound.
You can stop the acoustic alarm by pressing the Acoustic Signal Stop Switch once.

When switching on the freezer for the first time, the Red Alarm Indicator Light will blink until the internal temperature has reached a level required for the safe conservation of frozen food.

Fast Freeze function
If more than 3-4 kg of food is to be frozen:
1. Press the Fast Freeze Switch for 2-3 seconds to activate the fast-freeze function 6-24 hours before placing the fresh food in the freezer, the Yellow Fast Freeze Indicator Light will illuminate. The compressor will now run continuously, to ensure that the fresh food is frozen as quickly as possible.
2. It is possible to deactivate the function at any time by pressing the Fast Freeze Switch for 2-3 seconds.
3. Place the foods in the freezing compartments (indicated with graphics).
4. Once the food is completely frozen (it may take up to 24 hours) you can manually switch off the fastfreeze function by pressing the Fast Freeze Switch for 2- 3 seconds and the Yellow Fast Freeze Indicator light will also go out.
5. Move frozen food from the freezing compartments into the other compartments (storing compartments) to make room for another freezing.

If the Fast Freeze Switch is accidentally left on, the fast-freeze function will be automatically switched off 48 hours later. The Yellow Fast Freeze Indicator light will also go out.

I believe that you all understand. If you intend to freeze larger amount of food then certainly a few hours before some shopping switch on the fast freeze function.

Dado

Kenmore Frostless Upright freezer model# 23971. The alarm sounded, all contents in freezer is frozen solid. We turned the alarm off, but the red light continues to blink. How do you reset the alarm and stop the red light from flashing? It has been 3 days now and every time we have check to see if the contents has started to defrost, there is no signs of defrosting, everything inside of the freezer remains frozen solid.

My wife solved it for me :-) You turn the alarm off with a switch at the bottom. The alarm turns off, but the light stays red for another 4 hours. After that the red light goes off too, and you can turn the switch back on without the alarm going off, if the freezer is back to operating temp.

The red light and the audible alarm both come on when the freezer gets warmer than the alarm point... unless you disable the audible alarm with the rocker switch