Hello,
1, If there is an issue with one part of the scanner, it won't trouble you with multiple problems. I would suggest you update the firmware for the device from the manufacturer's site with the model number.
2, Even after updating the firmware, if the issues are not resolved, check if the scanner driver's version is obsolete. If so, uninstall the current driver and reinstall the updated one, which should help.
SOURCE: Scanner scans half black images
IF YOU ARE ATECH OPEN THE TOP COVER UNDER TE DOCUMENT COVER (4 scrowes take out the glass and wip the mirrors the lamp reflectors and fix them back
SOURCE: Scanner Imaging problem
Your scanner’s lock switch may be locking up the carriage unit. Depending on the model you own, your scanner’s lock switch resides in one of two locations. You can find it beneath the scanner itself or in a corner next to the scanner bed after you lift the lid. The switch should be marked with a locked and unlocked padlock symbol; slide the switch to the unlocked padlock to unlock the carriage unit.
It’s also possible that the supplied USB cable is improperly connected to your computer. Connect the cable directly to your PC. Canon’s online documentation indicates that scanners that connect via a USB hub may not work properly. Once you have unlocked your scanner and properly connected it directly to your computer, try to rescan the image.
SOURCE: Kodak i40 Front loading scan
Hi,
Try downloading the latest Firmware for the Kodak i40 Scanner at the following Kodak.com page: http://graphics.kodak.com/docimaging/US/en/Products/Document_Scanners/Desktop/i40_Scanner/Support/Drivers_And_Downloads/i30_and_i40_Scanner_Firmware/index.htm
Follow the instructions carefully, and make sure that the scanner and the PC DO NOT turn off while doing the Firmware update. I recomend connecting both to a UPS with a known good battery while doing this upgrade.
This should install the latest features including the one that enables front feed.
Otaron
http://www.microsoft.com/Windows/compatibility/Details.aspx?type=Hardware&p=Multipass%20MP390%20Printer%2FFax%2FCopier%2FScanner&v=Canon&uid=9017A002&pf=1&pi=8&c=Printers%20%26%20Scanners&sc=Multifunction&os=32-bit
use this link pls.
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