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We have just gotten a Google Wifi. How do I disconnect my Arris network?

1 Answer

Jim LeVerso - IT Services and Support

Expert 153 Answers
Posted on Jan 02, 2019

Jim LeVerso - IT Services and Support

Expert

Joined: Jun 20, 2011

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- Your Arris cable modem/router should be setup in bridge mode from the Arris admin screen.
- Your Arris cable modem should have wifi turned off otherwise you'll have 4 wifi networks in your home.
- Your google wifi plugs into (via cable) the back of your Arris using one of the 4 LAN jacks. The google uses the incoming signal from the Arris to create your wifi signal.
- Install the google wifi app on your phone.
- Place your google devices around your home.
- Connect to your first google device and get it connected to your Arris, setup the wifi (SSID) name and password.
- Then connect your devices to the new network name.
Good luck! Here is a link with video of the instructions - https://support.google.com/wifi/answer/7183148?hl=en

Setting up Google Wifi

support.google.com

How to set up Google WifiLet get you...

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