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Judy flint Posted on Dec 13, 2018
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My refrigerator is not cooling and freezing it has a code of 5 y. And ef. It is a side by side Frigidaire gallery. Bought in 2014

1 Answer

Richard Warren

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  • Frigidaire Master 2,548 Answers
  • Posted on Dec 25, 2018
Richard Warren
Frigidaire Master
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Joined: Feb 08, 2014
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Check or replace theremostat.

5 Related Answers

A

Anonymous

  • Posted on Jul 03, 2008

SOURCE: FRIGIDAIRE REFRIGERATOR PROBLEMS

Freezer stayed cold but upper compartment wouldn't. Freeze started having problems with staying cold. I just paid $377 to get the two year old evaporate fan replaced. It is located inside the frig behind the panel in the freezer compartment. It took about 15 minutes. Seems this part is part of the evaporator system but not covered by anything other than the first one year warranty. Problem solved but what a ripoff from Kitchenaid.

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A

Anonymous

  • Posted on Jul 07, 2008

SOURCE: 2003 Frigidaire FRS26BH6CBO Side By Side Problem

DEFROST PROBABLY SET TO AUTOMATIC..NEEDS TO BE REPLACED THEN ALL WILL BE WELL

Anonymous

  • 1 Answer
  • Posted on Jan 17, 2009

SOURCE: EF error code on frigidaire

My Frigidaire also got the dreaded E-F error code and stopped cooling. Technician over the phone told me to unplug it for 5 minutes and then plug it back in to see if the control board would reset itself. Did that with no luck. Unplugged the refrigerator last night while I tranferred my food to a spare fridge in the garage. Plugged the fridge back in this morning (9hrs later) and it works fine with no error codes. It looks like the control board has reset itself but how long it takes...I dont know. 10.. maybe 15 minutes? Well more than 5 at least. Guy over the phone told me that you can buy DRY ICE at a local grocery store and put it some in your freezer and a little bit in the frigdge to keep the food cold for a day. I had a spare fridge but I thought that was a good tip for anyone that needs to buy time for a tech to come repair the fridge. I had just bought $300 in groceries the night before so that tip would have come in handy if I did not have the spare fridge. I have no idea what the EF error was for but it's been 5 hours since I plugged my fridge back in and it's running fine so I'll cross my fingers. Got around to cleaning the fridge and plugging in a surge protector too. Hope this post helps someone out there.

Anonymous

  • 126 Answers
  • Posted on Apr 25, 2010

SOURCE: refrigerator side not cooling, but feezer is still freezing

DEFROST HEATERS IN THE FREEZER. IF THERE IS FROST ON THE BACK WALL INSIDE THE LOWER AREA OF THE FREEZER SECTION. YOU THEN HAVE A DEFROST PROBLEM. THE HEATER IS THE MOST COMMON. REMOVE THAT PANEL AND DEFROST WITH HAIR DRYER. THIS FROST IS BLOCKING THE AIR FLOW TO THE REF. SIDE. AFTER THIS IT WILL WORK FOR 10-21 DAYS WITH OUT REPLACING THE DEFROST HEATER. 95 PERCENT CHANCE. JUST REPLACE THE HEATER SOON AFTER DEFROSTING SO YOU DONOT HAVE TO DO IT AGAIN.

Anonymous

  • 3773 Answers
  • Posted on Aug 04, 2011

SOURCE: My Frigidaire Gallery display says

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned warmer which makes REF. colder or vice versa.
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

MORE TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

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Related Questions:

0helpful
1answer

Frigidaire gallery refrigerator lights blinking continuously like disco lights



The EF code typically indicates a problem with the evaporator fan motor or a sensor related to the fan. Since you already replaced the evaporator fan motor and the code didn't go away, it's possible that there is still an issue with the sensor or with the wiring that connects the fan to the control board. You may want to check the wiring and make sure all connections are secure.

The blinking lights inside the fridge could be a sign of a problem with the control board. When you replaced the control board, did you make sure to program it according to the manufacturer's instructions? If the programming isn't correct, it could cause the lights to blink.

It's also possible that the new control board is defective or not compatible with your particular refrigerator model. You may want to double-check that you have the correct part number and that it's designed for your specific model.

If you've tried all of these troubleshooting steps and the problem persists, it may be time to call in a professional technician to diagnose and repair the issue.
0helpful
1answer

My Frigidaire gallery fridge not cooling at all

Are you calling the compressor condenser? My gallery side by side stopped cooling the refrigerator side and it was the control board under the refrigerator side. Also, just because the control board is new does not guarantee it is good. There are a lot of youtube videos on trouble shooting the Gallery. You might not have plugged in all the connectors when you changed the board, or maybe bent some pins.
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1answer

System error code SY EF for model LGUB2646LF4 frigidaire gallery refrigerator freezer

fan being obstructed behind back panel of freezer.fan motor failure or build-up of ice from door not shutting properly
3helpful
3answers

What does the error code 5y EF mean on my Frigidaire refrigerator

Good Morning Friend,

I understand you are receiving an "SY EF" code on your Frigidaire refrigerator, model# FRS3R5EMB. The "SY EF" code stands for system error with the evaporator fan. This possibly means that there is something going on with your evaporator fan or it could possibly be a false error code. . I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

-Best Regards-
WP
0helpful
1answer

1st water dispenser not working now EF code

EF code on a Frigidaire refrigerator means Evaporator Fan problem. The motherboard on the FGHC2345LF can be sensing a problem with your evaporator fan. The fan could be failing so I advise that you keep an eye on the evaporator fan. All cooling will stop if this fan fails. I believe you are having two unrelated issues. The=> 241734302 Water Inlet Valve
10_5_2012_2_58_41_pm.jpg


is possibly becoming defective and not allowing water to dispense.

241509402 Evaporator Fan Motor
10_5_2012_3_07_20_pm.jpg


I will be here should you have questions, Thanks Sea Breeze
0helpful
1answer

The temp gauge reads 5Y for freezer and EF for the refrigerator side. Appears to be not running.

did you ever find a solution? I'm having the same problem, although my fridge appears to be running
1helpful
1answer

Fridge not keeping cool

Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator2_bing.gif not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101
0helpful
2answers

Refigerator wont cool or freeze

unplug it for 30 minutes and try again...same problem? if yes, then recharge freon
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