My sunbeam 2371 just stopped working while making cookies. Turned off to let cool off,, light comes on but still not working, Is there a reset button.

Problem with speed control device. Check switch for continuity with various speed settings.

There is a good chance you burned up the electrical Connectors to the motor or you have have blown the FUSE that is located inside the housing. The Motor has a Self Shut Off when it overheats but if you have over taxed the motor more than once, then there is a good change you need to repair/replace it with something that can handle harder work. My sister got a Mix Master the same time I got my Kitchen Aid, My Kitchen Aid is running strong since 2003 and her Mix Master died in 2005 and I bought her a Kitchen Aid. Sorry but I am not fond of the Sunbeam Mixer's.... Quality has gone down hill over the years to keep their prices low.

Let it completely cool and then start again. It overheated because your speed was set too low for the heaviness of the dough. I have burned up three kitchenaid stand mixers so far making bread. go up one setting at least; if it is straining, go up another.

The manual can be found here:
http://www.sunbeam.com/Manuals/Manuals/002371-000-000_43_8504830.PDF

If you're making cookie batter, you use the whisk type mixer(s). If it's a bread dough, you use the solid flat type mixer(s).

it may be that the Solid State Speed Control has gone bad did any smoke or bad odors come out of the mixers but if you have any warranty period left then they will gladly fix it

Hi Janis.

You have likely burnt the motor. That is the most common fault when the mixer is used for a prolonged time on a compact dough.

The best thing to do is ringing Sunbeam at the number listed on the owners manual, and checking what conditions for repair are offered.

If you have misplaced the manual, then track the number using Sunbeam website: Sunbeam.

Regards.

Try placing some "braces" rubber bands around the shafts of the beaters. This should tighten the hold of the shaft with the mixer and keep them more straight.

Well, Matter of opinion on the junk it part. Sounds like it is grossly underrated and would only be good for light blending.How did it work when new? What was its cost new? If you use it alot and love to make things where you need it, I personally wouldn't compromize on the tools of your labor. I think you can tell I'm a mechanic.Don't show your husband this. Sounds like you deserve a Sunbeam Mixmaster. Now that can double as a mulcher out in the garden. Kidding. Weigh the cost and use. Good luck on you decision. Let me know, I'm just curious.

Hi Jill. Your mixer's gears are made of plastic and can't really handle heavy loads such as cookie and bread doughs. Contact Sunbeam Corp. to locate a parts place near you. You'll need to replace at least the large gear that turns the turntable base, possibly the worm gear that turns the large gear too. Grease these gears when you re-install the parts. You'll have to cut a couple of cable ties to get the machine apart enough to do the work. If this solution has assisted you, please rate it. Good luck! ricardok45.