Question about Nortel Lands Phones

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Nortel system. Line 5 is being automatically redirected to an external number and I cannot seem to turn it off.

Using an M7310 phone. Do a button inquiry and it says Line 5 is not redirected.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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  • 201 Answers

SOURCE: Nortel M7310

Your M7310 phone does not have caller ID. The phone system can have caller ID and there are a few different options you could have for phone system and caller ID packages. You should try to find out which Nortel phone system you have and possibly what type of Caller ID unit.

I suspect you cannot do what you are looking for because as I mentioned, the phone itself does not have caller ID and only displays what the phone system tells it to. It is more complicated for a caller ID system to store a list of previous calls when you have multiple lines and multiple phones. Would you want to see a list of every call that has come in, just the calls that rang at your station or just the calls that rang and you answered at your station.... BUT... this may be ansered in a user guide specific to your phone system or your caller ID interface.

Posted on Oct 26, 2007

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ynotphone
  • 192 Answers

SOURCE: call forwarding for NorStar m7310

You have to know how to get into programming, and it depends on the type of telephone lines you have... if you have regular analog lines, on a out bound call transfer there is going to be line degragation. Meaning that the outgoing call is not going to be of the best quality.

Secondly, you have to see how many telephone lines you have, if you have 3 analog trunks, with a call forwarding to a cell phone, you will be using up 2 lines... 1 incoming and 1 outgoing to your cell. This leaves 1 trunk for incoming or outgoing callers.

Posted on Mar 19, 2009

ynotphone
  • 192 Answers

SOURCE: Need Caller ID displayed on Nortel StarTalk Flash/M7310

A question: -> does your phone ring? -> what software are you running on the system? If you know this will help a little in giving you more information. There is a Feature that you can dial if your phone rings... when there is a call coming in, dial FEATURE 8 1 1 You can even make this a button rather than dialing this feature code everytime: -> Feature * 3 -> press the button that you want to program -> dial Feature 8 1 1

Posted on Jul 16, 2009

consultel1
  • 860 Answers

SOURCE: Program a new Nortel m7310 phone with an existing extension

If the extension was a swap of the old M7310 with a new(ish) M7310 no additional programming should be necessary. However if the phone was replaced with another type of nortel set(M7208, M7324,T7313 etc.) then the phone will default to its base features. To re-program the feature keys press feature *3, the button you wish to program, and the feature code for that button

Posted on Sep 28, 2009

  • 2 Answers

SOURCE: Norstar m7310 needs rls button pushed after every call

I've seen this many times; Check the Handset cable. It is probably plugged into the Headset connection on the phone.

Posted on Jan 04, 2010

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1 Answer

Nortel m7310 cant use touch tone


Try Feature 808 before pressing the touchtone digit - it tells the Norstar to send Long Tones to the remote system.

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All of a sudden the line lights on our nortel switch Meridian M7310 phones started blinking and the lines are dead. Any ideas?


If you only have one line,why not just lose the Nortel system? You can reuse the wiring from the phone sets to the contoller as regular inside wire,and just plug in regular phones(and maybe put the Nortel phones and controller on EBay and make a few bucks off it!)

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How do I activate a line on a Nortel system to set up a mbox without a telephone extension?


Hi!
All phones that are plugged into the system are automatically assigned an extension. This is a good thing, and it keeps life simple. When you have a specific line assigned to a phone, all it means is that you have the phone programmed to appear and ring on that particular phone set.
In short, find out your extensions number by pressing feature * 0 intercom. That will be the extension that you put in to add the mailbox to that phone.
Now, I am assuming that you are using a voice mail system. If you are not, then you can have your phone service provider set you up with an external voice mail on a particular line.

Let me know if you have more questions.

Jan 06, 2012 | NorStar M7310 Corded Phone

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Have Norstar M7310 5 line phone 2 lines say they


You need to unplug something, just not the phone.

The two lines are probably conferenced together. Go find the gray Nortel cabinet and pull the plug on it.

Carl

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Need Caller ID displayed on Nortel StarTalk Flash/M7310


A question: -> does your phone ring? -> what software are you running on the system? If you know this will help a little in giving you more information. There is a Feature that you can dial if your phone rings... when there is a call coming in, dial FEATURE 8 1 1 You can even make this a button rather than dialing this feature code everytime: -> Feature * 3 -> press the button that you want to program -> dial Feature 8 1 1

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1 Answer

Line buttons showing wrong phone lines


When a phone has only 2 lines, it's not programmed. By default, a Nortel system has 2 lines and that's all. Go into system programming and assign the number of lines and intercoms to a phone. After that, you can copy the buttons from a working phone to the new phone and you're done.


Carl

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Feature *81 will move line buttons.

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External Answering Machine Hook up with M7310


Even though the plug that plugs into the wall on an M-7310 looks like the same plug that the answering machine has, it's function is completely different. The information passed on the single pair of wires is enough to make a 24 button 10 button or 8 button system phone work, has no ringing voltage or dial tone for a single line device like your answering machine.

A Nortel system has ports that have that information, but most likely the answering machine was installed BEFORE the phone system lines, which means it only answered the first line.

Try plugging your answering machine into the EXACT location it was before.

Carl

Jan 09, 2009 | NorStar M7310 Corded Phone

3 Answers

Line Redirection / No answer transfer


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Nov 07, 2008 | NorStar M7310 Corded Phone

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Call forwarding to outside line


To send a call to another telephone within your system, or to an external
telephone. You may not be able to transfer a call on an external line
to an external telephone, depending on the capabilities of the lines.
1. Make or answer a call.
2. Press the feature button then press 70.
3. Call the person you want to transfer the call to.
4. Stay on the line if you wish to speak to the person first.
5. Press the Release button to complete the transfer.
If an external call is transferred to a busy internal or network
extension, or is not answered after a few rings, the call automatically
rings you back.

Sep 24, 2008 | Nortel T7316E 2-Line Corded Phone

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